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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.8k
    posts

9,746 topics in this forum

  1. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 16.1k views

  2. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 4.1k views

  3. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 6.9k views

  4. Concerning mail

    By carlos77,
    • 3 replies
    • 30 views

  5. [Solved] Requesting for adding custom subdomain and subsubdomains

    By itsmarkmcbgyt,
    • 3 replies
    • 45 views

  6. Unable to send email

    By sgupta,
    • 1 reply
    • 14 views

  7. [Solved] please add domains: aftershannnon.com & aftershannon.helioho.st to johnny

    By alberto4,
    • 1 reply
    • 29 views

  8. [Solved] Add New Domain

    By lia,
    • 2 replies
    • 44 views
    • lia
    • lia

  9. DNS Record change request

    Topic was moved to forum Escalated Requests

  10. How to use Flask on Plesk

    By Krydos,
    • 7 replies
    • 7.5k views

  11. Disable the WSGI server restart/reload

    Topic was moved to forum Escalated Requests

  12. [Solved] Reset Account

    By bbc,
    • 1 reply
    • 52 views

  13. [Solved] Request for Account Reset named "chicfriperie"

    By chicfriperie,
    • 2 replies
    • 87 views

  14. [Solved] Delete domains

    By jomocu,
    • 1 reply
    • 61 views

  15. [Solved] Add Own Domain

    By erk360dev,
    • 1 reply
    • 84 views
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