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Support FAQ [READ THIS FIRST] Click here to read the Support FAQ


Suspended and Queued Accounts

If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

  • 2,953 topics
  • 6,878 replies

Escalated Requests

Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

  • 1,465 topics
  • 11,092 replies

Java Requests

Request that JSP and Java Servlet functionality be enabled for your HelioHost account here.

  • 1,622 topics
  • 1,707 replies

Free Domain Requests

You may request a free top-level domain name here.

  • 17 topics
  • 49 replies

Wiki Access Requests

  • 17 topics
  • 39 replies

Server Move Requests

Request that your account be moved here.

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