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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.4k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.9k
    posts

9978 topics in this forum

  1. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 16.4k views

  2. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 4.1k views

  3. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 7.1k views

  4. Website and fttp down on Tommy. DNS problem?

    By alden,
    • 1 reply
    • 6 views

  5. Plesk Password Protection Q

    By bitstream,
    • 3 replies
    • 71 views

  6. [Inactive] Domain Transfer

    By lalsuman,
    • 5 replies
    • 152 views

  7. domain add

    By coralsherwin2,
    • 2 replies
    • 51 views

  8. [Solved] Request Subdomain

    By jokorivai,   
    • 2 replies
    • 94 views

  9. [Solved] re: Johnny rebuild

    By gucabansimon,
    • 1 reply
    • 83 views

  10. [Solved] Reset account - Reestablecer cuenta

    By ernesedu,
    • 8 replies
    • 201 views

  11. Request to move from johny to morty during free period

    Topic was moved to forum Escalated Requests

  12. [Solved] Add subdomain

    By mbta98,
    • 1 reply
    • 49 views

  13. GPU support on vps plan

    By chak,
    • 1 reply
    • 53 views

  14. [Solved] please bind my domain to my Morty account

    By seabirdr,
    • 2 replies
    • 60 views

  15. Add SPF, DKIM, and DMARC records for altair.helioho.st on VPS72

    Topic was moved to forum Escalated Requests

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