Conner Posted January 4, 2009 Share Posted January 4, 2009 I cannot get on to my sites. I get the Firefox message "The browser could not find the host server for the provided address." Last November I went to CO.CC and created two Domain names. I pointed them to the Name Servers at Heliohost.org. I already had an account at Heliohost. I went through the CPanel and set everything up. I uploaded my Web pages and everything was running fine until the end of December. I tried other browsers and I had friends try to open the sites from their computers but to no avail. I am using DSL through Verizon.net The Web sites are: Connergenealogy.co.cc and Baberuthgenealogy.co.cc Any suggestions? Quote Link to comment Share on other sites More sharing options...
Byron Posted January 4, 2009 Share Posted January 4, 2009 Can you go to your account through your heliohost name? I'm having similar problems with my addon domain, although I can go to my site. I get this error at the validator: Error retrieving http://alpha1omega.uni.cc: Can't connect to alpha1omega.uni.cc:80 (Bad hostname 'alpha1omega.uni.cc') http://www.htmlhelp.com/tools/validator/ I don't have any problems on my heliohost name. Quote Link to comment Share on other sites More sharing options...
Conner Posted January 5, 2009 Author Share Posted January 5, 2009 Can you go to your account through your heliohost name? I'm having similar problems with my addon domain, although I can go to my site. I get this error at the validator: Error retrieving http://alpha1omega.uni.cc: Can't connect to alpha1omega.uni.cc:80 (Bad hostname 'alpha1omega.uni.cc') http://www.htmlhelp.com/tools/validator/ I don't have any problems on my heliohost name. Yes, I have been able to access my Heliohost account - When Heliohost is up and running. I noticed that Heliohost.org has been down for the last 2 hours as of 7:30 PM EST. Quote Link to comment Share on other sites More sharing options...
Byron Posted January 5, 2009 Share Posted January 5, 2009 It must have something to do with how the Parked and Addon Domain name servers are set up. Hopefully djbob will see this thread and check into it. Quote Link to comment Share on other sites More sharing options...
fateful Posted January 6, 2009 Share Posted January 6, 2009 i seem to be experiencing the same issue, as stated here. Quote Link to comment Share on other sites More sharing options...
papukai Posted January 6, 2009 Share Posted January 6, 2009 Same here. However Google was able to access my site at the end of December. Is it possible that my isp has dns-cache problems? My isp's proxy server still gives this for my co.cc domain: 504 Gateway Timeout The following error occurred: (code=DNS_TIMEOUT) A DNS lookup error occurred because the request timed out during the lookup. Quote Link to comment Share on other sites More sharing options...
Conner Posted January 10, 2009 Author Share Posted January 10, 2009 I still cannot get on to my sites for over one week. I get the Firefox message "The browser could not find the host server for the provided address." The sites were working until the end of December. I tried other browsers and I had friends try to open the sites from their computers but to no avail. I am able to access my accounts at heliohost. I am using DSL through Verizon.net. My directories all have permissions of 755 but the html files have a permission of 644. This is setup by heliohost. The Web sites are: Connergenealogy.co.cc and Baberuthgenealogy.co.cc. I have checked my account at co.cc and the name servers are pointed correctly. Help? Quote Link to comment Share on other sites More sharing options...
software advisor henry Posted January 11, 2009 Share Posted January 11, 2009 Well your website is reachable and works fine in Hong Kong Quote Link to comment Share on other sites More sharing options...
Conner Posted January 11, 2009 Author Share Posted January 11, 2009 Everything is now working fine. Thanks to Software Advisor in Hong Kong who reported that it was working for them. That inspired me to switch to OpenDNS. The easy to follow instructions helped me to update my router to their addresses. I had access to my sites one minute later. I don't know what happened to the Verizon servers and I don't care. Quote Link to comment Share on other sites More sharing options...
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