Rory Posted August 10, 2010 Share Posted August 10, 2010 username: rdownes main domain: rdownes.heliohost.org add on domain: clinichours.info You have given me a dedicated IP, I have installed a certificate from startssl.com to clinichours.info and waited 24 hours. The padlock does not yet appear when I call up www.clinichours.info from a browser. Have I done something wrong? Thanks Link to comment Share on other sites More sharing options...
Rory Posted August 23, 2010 Author Share Posted August 23, 2010 Oops. I feel a bit silly now. I forgot to type in https:// before my website name!!! Link to comment Share on other sites More sharing options...
ssforum Posted August 29, 2010 Share Posted August 29, 2010 Hi Admin, I have the same problem now even typing in https://www.sunsue.com The private key ,CSR and CRT have already been installed on the cpanel SSL/TLS Manager for at least 2 days. <snip> thank you for your consideration of this matter! Link to comment Share on other sites More sharing options...
Byron Posted August 29, 2010 Share Posted August 29, 2010 @ssforum: I'm seeing your site ok now. Link to comment Share on other sites More sharing options...
ssforum Posted August 29, 2010 Share Posted August 29, 2010 @ssforum: I'm seeing your site ok now. Hi byron, Could you load the frongpage of https://www.sunsue.com ? when I click on the link, my browsers even IE8 or Firefox 3.68 require me to save a file named sunsue_com. Is it normal? would you check the httpd.conf and ssl.conf for a second time ? It there something wrong with the settings of the files? please help !! by the way, after opening the saved file, the content of the file is about www.danielsage.org not www.sunsue.com . P.S. I cannot login the whm.sunsue.com by using the username and password of my cPanel admin account. Thank you Link to comment Share on other sites More sharing options...
Byron Posted August 30, 2010 Share Posted August 30, 2010 by the way, after opening the saved file, the contain of the file is about www.danielsage.org not www.sunsue.com . Did djbob grant you a dedicated ip for your site? P.S. I cannot login the whm.sunsue.com by using the username and password of my cPanel admin account. We don't allow access to the whm. Everything is done from the cpanel. Link to comment Share on other sites More sharing options...
ssforum Posted August 30, 2010 Share Posted August 30, 2010 Hi byron, How do I grant a dedicated ip for my site? ask djbob ? Link to comment Share on other sites More sharing options...
Byron Posted August 30, 2010 Share Posted August 30, 2010 Start a new topic in Customer Service and title it "Request for dedicated IP". Include your domain name and username in the post. Then one of the admins. will escalate it to djbob. Link to comment Share on other sites More sharing options...
ssforum Posted August 31, 2010 Share Posted August 31, 2010 Hi byron, I have followed the instructions mentioned above #8 but without feedback from any admins for two days http://www.helionet.org/index/index.php?showtopic=7235 Would you follow this case, thanks !! Link to comment Share on other sites More sharing options...
Byron Posted September 1, 2010 Share Posted September 1, 2010 Hi byron, I have followed the instructions mentioned above #8 but without feedback from any admins for two days http://www.helionet.org/index/index.php?showtopic=7235 Would you follow this case, thanks !! OK I've escalated your request to djbob and he should get to it soon. Link to comment Share on other sites More sharing options...
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