Krydos

Let us know if you find a vulnerability for a particular kernel, and we can update the server. Generally we keep the server fairly up to date anyways so it's unlikely that anything like that will be an issue. It seems like you must be new to Linux because it's literally always been this way. We used cPanel from 2005 until 2021 and it was the same way too, and now Plesk is the same from 2021 to 2025. If it was a security issue I think cPanel or Plesk or CentOS or Alma Linux would have fixed it in the last 20 years.

MoneyBroz tried to do a backup for you last night, and was having trouble with it so I told him to give up and I'd take a look at it today. I took a look at it myself just now, and I'm unable to access the filesystem either. It looks like it locked up too many times, and was forcibly rebooted too many times and it destroyed the filesystem. I went ahead and started the rebuild for you. You'll get an email in a few minutes when it's done.

Just let us know when you're ready to increase your Morty balance and we can provide a link to set up the payment. For something like a Morty balance increase it's not that big of a deal if the money takes a couple weeks to arrive. We will send you an email when you have about a month's worth of balance left.

Your previous balance was $1.4062 plus $6.00 ($1.00 bonus) means you have $7.4062 now. Thanks. Yes, if you have a routing number and an account number you could send us the money via Stripe with much less fees than a credit card. PayPal does not allow payments like this. The only downside to this e-check method of payment is it can take up to 2 weeks to verify the payment went through.

Since your account was hacked our policy is to require an account reset. Are there any files or databases that you need backed up? A root admin will need to check each file by hand to make sure it doesn't contain any credit card numbers, passwords, social security numbers, etc. so we're not going to check 20k files. If you need just a couple files they can be backed up though.

Sure, just let us know which directories do you need, and we can make the backup for you.

Closing due to inactivity since there has been no response in this thread for over a week. If you're still having this issue or need help with something else please open a new ticket.

Since your account was transferred from cPanel I recommend doing the reset option 3 from above. These ancient accounts tend to have a lot of issues and strange bugs anyways compared to accounts that were created directly on Plesk. I went ahead and created a full backup for you which you can download from https://heliohost.org/backup You can read the instructions for extracting the backup at https://wiki.helionet.org/Account_Backups Let us know when you're ready to proceed with the reset, or what you'd like to do.

It looks like you installed XFCE Desktop, which is a Desktop intended for Desktop computers, not servers. Since it is intended for Desktop computers it disables SSH by default. I tried to reinstall SSH for you, but apt is completely broken too, so nothing cane be installed or uninstalled. The CPU is pegged at 100%, the memory usage is at 100%, and most of the swap is in use too, so it took me about 30 minutes to even reboot it. We recommend doing a free rebuild to start over and reinstall the OS. Since you can't even access the VPS yourself right now, we would have to do that for you. Do you need any files saved before we wipe it?

I just tested the Johnny signup process and it worked fine for me. Plus other people were able to create Johnny accounts an hour and 22 minutes ago. What browser are you using?

Remote access enabled. host=65.19.154.90 port=5432 user=nazzan_pg dbname=nazzan_iot password=<set in Plesk>

Installed. You can see the current list of installed modules for Tommy's Python 3.12 at https://krydos1.heliohost.org/pyinfo/info3.12.py

It looks like this payment was made, and the VPS now expires on 2026-06-07. Marking this topic as solved.

Reverse DNS set. In order to send emails to an inbox you'll likely need to set up SPF, DKIM, DMARC which are need to be set on your DNS. Since you're using Porkbun DNS you'll need to set these records yourself. Let us know if you're having trouble figuring any of that out.

In order to set up reverse DNS you need to let us know what domain you want your IP address to point to.