Posted 25 November 2011 - 11:23 PM
At this point in time, it is difficult to predict when Stevie will be back online, but hopefully it will be relatively soon. Again, we apologize for this extended downtime and hope to restore Stevie into working condition as soon as possible.
Want to know when your account is going to be active?
Posted 26 November 2011 - 07:43 AM
Posted 26 November 2011 - 11:43 AM
Posted 26 November 2011 - 12:34 PM
I have read announcement from you guys regarding the extended downtime on Stevie. Since there is nothing I can do to ease the pain, can you guys tell me is our data intact and secure? Also is it possible to get a backup of our data. I know its sound difficult since you guys will have to UP the server first to start the FTP service. But my main concern right now is the data stored. As like most of us I haven't took a backup (wasn't ready for this sort of downtime).
Please respond ASAP
Posted 26 November 2011 - 01:37 PM
But can't we temporarily migrate to Johnny?
@Pasarel: We don't have any resources like that. Sorry.
Posted 26 November 2011 - 02:00 PM
We try to get Stevie back up as soon as possible.
Posted 26 November 2011 - 02:07 PM
Posted 26 November 2011 - 02:14 PM
If the problem is anything more serious than a reboot then I would say there is a distinct possibility of corrupt data.
Hmm... Yeah i know ... We normally should create backup ourselves. Actually that's not my point. From the admin's post regarding extended downtime, it says something about part of the server being corrupted. And from the HelioHost Server Monitor, now its not showing the Disk Info meaning the server is completely down now (DISCONNECTED) not only the services running on it... anyway to get back to the point since part of the server is corrupted, what about our data? Is it secure? intact or is there a possibility that it may also have been damaged?
Posted 26 November 2011 - 02:16 PM
Posted 26 November 2011 - 02:21 PM
Posted 26 November 2011 - 02:44 PM
I hope ya'll had a great Thanksgiving.
I was just thinking. I keep getting these emails that say my ACH transfer has been cancelled or rejected. But I didn't make any transfer. They're viruses. They always come with an attachment for you to open that appears to hold additional information. I filter them out and delete them. I noticed that when I ignored them, they increased in number. They come infrequently in a little wave. The last batch I saw was just before stevie went down. A couple of years ago these same types of email were saying they were from the post office. I downloaded one and opened it and lost my computer. So now I know better but what if other users are actually opening these attachments in webmail and unleashing these viruses on the whole system? As I use my account more, I also notice I start to get alot of email from Russia. Don't know anybody over there. How'd I get on their list? This also happened before I lost my other computer. It wouldn't be from my own email contacts. It only happens in cPanel. I think we have been targeted by haters. Anyway, I hope any of this is helpful to finding the cause of stevie's problems.
Much peace and love for your holidays.
Posted 26 November 2011 - 03:41 PM
Could not stay more offline. It is annoying to spend 20Euros to host a one pager.
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