Udp And Tcp Ports

[sirscs]

Hello all,

 

I don't understand much of web hosting. After finishing the installation of Sourcebans in my website (http://www.sirscs.heliohost.org/bans/), my database won't connect to my game server. I've already allowed remote access to the database for the gameserver IP. I've also runned a script to understand what was going wrong, and after a research I've found that it can be the host server blocking the connection trough the UDP and TCP ports.

 

Do you know how can I open them?

 

Thanks in advance!

 

 

(More info:

http://www.sirscs.heliohost.org/bans/sb_debug_connection.php

 

[+] SourceBans "Error Connecting()" Debug starting for server 188.93.232.42:30650

 

[+] Trying to establish UDP connection

[+] UDP connection successfull!

[+] Trying to write to the socket

[+] Successfully requested server info. (That doesn't mean anything on an UDP stream.) Reading...

[-] Error getting server info. Can't read from UDP stream. Port is possibly blocked.

 

[+] Trying to establish TCP connection

[-] Error connecting #110: Connection timed out)

[Ice IT Support]

MySQL is running on TCP port 3306 (the default).