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[Solved] Can't Access My Cpanel Nor My Files


midonao

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Hello.

 

I'm on the Johnny server and since yesterday, during the MySQL downtime, I have been completely unable to access any of my files with the file manager. The file manager appears completely blank, I'm also unable to make backups or even connect with FTP. I have been completely blocked from accessing my site.

 

What's more, while I was trying to fix things today I suddenly stopped being able to access my Cpanel, no matter how much I try to log in it appears that my password is wrong. And what's worse, no matter how much I try to reset my password the reset email never comes.

 

I'm completely stumped on what to do at the moment. Please help.

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