nightbyrd Posted September 1, 2014 Share Posted September 1, 2014 My website is up but suddenly I can't send or receive email. Tried sending a test email via webmail and got the following error message: Message not sent. Server replied: Connection refused 111 Can't open SMTP stream. Everything was still working fine last night. My Helionet username is cloudcab, URL is cloud29cab.com and server is Stevie. Please HELP! Link to comment Share on other sites More sharing options...
Byron Posted September 1, 2014 Share Posted September 1, 2014 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
hussam Posted September 1, 2014 Share Posted September 1, 2014 exim seems to be in failed state and /var is full again. Link to comment Share on other sites More sharing options...
WOAGRC2 Posted September 1, 2014 Share Posted September 1, 2014 I'm having a similar problem. I was able to send and receive from Gmail and Yahoo, however not to/from my work email. I (of course) checked the wiki, support, and started research to see what I could do on my own. I've theorized that there could be an issue with:1. domain verification2. DS records, reverse DNS, MX records3. Mail ports (port 25 doesn't seem to be working) DNSstuff is reporting 2 issues for my domain: 1. Reverse DNS entries for MX Servers:One or more addresses referenced by MX records do not have a matching reverse DNS entry. This can cause problems for mail deliverability for these servers. Some mail platforms will not accept or will delay email coming from mismatched addresses. The addresses without matching reverse DNS entries are: 65.19.143.3 has mail.goldrushchapter.org. | 216.218.192.170 listed.65.19.143.3 has goldrushchapter.org. | 216.218.192.170 listed. 2. Connect to mail server:All connections to Mailservers port 25 have failed. The standard port for SMTP transactions is 25, so your servers should be operating on that port. It is recommended that it be fixed in order for your mail service to operate properly. The Mail Servers that failed are: 65.19.143.2 | failed message send with: failed cx open with: failed socket connect with: Connection refused216.218.192.170 | failed message send with: failed cx open with: failed socket connect with: Connection refused216.218.192.170 | failed message send with: failed cx open with: failed socket connect with: Connection refused Sorry, guys. I've spent a lot of time trying to solve the issue myself. My other domain is having a similar issue and unable to configure a client for either domain, using stevie, the indicated ports and 'SSL (accept all certificates)'. The SMTP setup reports "Unable to connect to email server to verify your account information. No response from server.' Link to comment Share on other sites More sharing options...
r0nmlt Posted September 2, 2014 Share Posted September 2, 2014 This already happened on the 13/08/2014 and jje gave a little bit of a clean-up to /var and all returned normal, but now /var is full again resulting in mail failure again. Link to comment Share on other sites More sharing options...
nightbyrd Posted September 2, 2014 Author Share Posted September 2, 2014 This issue has not been solved. Email was briefly working again, but now the problem is back. Link to comment Share on other sites More sharing options...
Recommended Posts