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[Solved] The Login Is Invalid

10techieseek

By 10techieseek
in Customer Service

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10techieseek Newbie

10techieseek

Posted
Posted

Hi HelioNet,

 

username: logica10

domain: softwhiz.co.uk

server: stevie

 

I am getting the error message "The login is invalid" when trying to log in from heliohost homepage or when using softwhiz.co.uk/cpanel.

 

Please could you restore authentication for my username and password.

 

Update

 

I did not know that my account was suspended due to inactivity when writing the above. cPanel has not been logged into for a while (over a month). I have reactivated the account.

 

Thanks.

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