mreccentric Posted November 23, 2014 Share Posted November 23, 2014 I'm not able to login, not able to reset the password. A week ago, the account was suspended due to inactivity, but i renewed it. Don't know what the problem is, Please Help. Link to comment Share on other sites More sharing options...
yashrs Posted November 23, 2014 Share Posted November 23, 2014 That account can't be unsuspended. Link to comment Share on other sites More sharing options...
mreccentric Posted November 23, 2014 Author Share Posted November 23, 2014 Hi Yash, whats the reason? Link to comment Share on other sites More sharing options...
yashrs Posted November 23, 2014 Share Posted November 23, 2014 The reason isPhishing. Link to comment Share on other sites More sharing options...
mreccentric Posted November 23, 2014 Author Share Posted November 23, 2014 The reason is Phishing. No Way! I never phised! Who told? Link to comment Share on other sites More sharing options...
mreccentric Posted November 27, 2014 Author Share Posted November 27, 2014 Please resolve this issue. I'm not involved in any of that kind. Link to comment Share on other sites More sharing options...
yashrs Posted November 27, 2014 Share Posted November 27, 2014 We dont unsuspend or provide backup to accounts suspended for Phishing. Maybe your website was hacked and someone uploaded some pages. Main reason is old versions and vulnerable plugins of common CMS like Wordpress and Joomla. You are free to create a new account but this account will be kept suspended. 1 Link to comment Share on other sites More sharing options...
mreccentric Posted December 10, 2014 Author Share Posted December 10, 2014 Please.... Please, i'm not able to register a new account. I'm also sure that my account hosted no phising material. Please check and unsuspend the account. It is a false suspension. Link to comment Share on other sites More sharing options...
wolstech Posted December 10, 2014 Share Posted December 10, 2014 You already have an active account...indyaaa2...so not being able to create another account is normal. We cannot unsuspend the original account because we received an abuse report for it. Even if we would unsuspend it, we would immediately resuspend you for multiple accounts anyway. Link to comment Share on other sites More sharing options...
mreccentric Posted December 11, 2014 Author Share Posted December 11, 2014 hi wolstech,Thanks for the reply. But i'm unsure why my first account blocked. Lot of filesand work were gone. wolstech,Please delete my previous account since i am not able to add websites due to that. Any queries to me, i will be here to answer. TY Link to comment Share on other sites More sharing options...
mreccentric Posted December 15, 2014 Author Share Posted December 15, 2014 Hello,Can anyone please delete my old account? Link to comment Share on other sites More sharing options...
wolstech Posted December 15, 2014 Share Posted December 15, 2014 Phishing accounts typically cannot be deleted. I'll escalate this, but I suspect krydos will tell you the same. Link to comment Share on other sites More sharing options...
wolstech Posted December 15, 2014 Share Posted December 15, 2014 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
mreccentric Posted December 26, 2014 Author Share Posted December 26, 2014 Whats the latest? Link to comment Share on other sites More sharing options...
Krydos Posted December 28, 2014 Share Posted December 28, 2014 Phishing accounts cannot be deleted because the data in the account can be used to prosecute the offenders. Link to comment Share on other sites More sharing options...
Recommended Posts