net800 Posted December 9, 2014 Share Posted December 9, 2014 My cpanel account 'net800' is compromised. I lost the website with some nonsense content. immediately, I moved my Domains DNS servers to another host., temporarily. I can not reset the cpanel password as I did not receive any password reset confirmation email. Please send the password reset confirmation to the email address of this forum account (net800). Quote Link to comment Share on other sites More sharing options...
yashrs Posted December 9, 2014 Share Posted December 9, 2014 Okay, I manually reset your password and sent it to the email address registered. Quote Link to comment Share on other sites More sharing options...
net800 Posted December 10, 2014 Author Share Posted December 10, 2014 Thank you very much. Now I am back to re-configure. As my account was hacked, can I (or you) reset the whole account to default? I have backup of files taken prior to hack incidence. Again, thanks a lot. Quote Link to comment Share on other sites More sharing options...
wolstech Posted December 10, 2014 Share Posted December 10, 2014 There is no way to reset an account. You should delete your account and recreate it if you really need that drastic if a reset. Normally, you can get back to a relatively clean account by just removing all your domains, deleting everything in public_html, and dropping all your databases. Quote Link to comment Share on other sites More sharing options...
net800 Posted December 11, 2014 Author Share Posted December 11, 2014 ok. Thank you and keep your support rocking. Quote Link to comment Share on other sites More sharing options...
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