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Problem On Steive


hoba2010

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The crashes don't happen as often on Johnny. I have accounts on both servers though, and do occasionally see mysql go down. The sad part is that even though mysql is more stable on Johnny, your website is down more often because of load.

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The problem is beyond repair. It would require a full deletion of InnoDB and a fresh install.

 

That means that all the users with an InnoDB database will lose their data. That is something a webhost just can't do to it's user.

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The files in that folder are likely what is corrupt. The software itself is probably fine. It's choking on damaged tables and crashing.

 

The folder you suggest we back up is what we need to delete to fix it. Making a copy, deleting it, then putting the copy back will do nothing since the copy is of the damaged tables and is just as useless as the original.

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Not necessarily. It will open the databases, then try to write to them and crash doing so. The whole point is to let users keep using their databases in read-only. Removing that folder would delete the data.

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So back up damaged data, fix the (not broken) software, then restored damaged data? That'll leave us where we are now. The databases themselves, not the software, are the problem. We do not have backups of any form, and there is no way to create one that would be useful. The server is beyond repair unless we want to permanently delete every innodb database on the server.

 

TL;DR: It can't be fixed without losing data, otherwise it'd be fixed already.

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