Guest Marko30 Posted June 23, 2015 Share Posted June 23, 2015 I've just created new account on Stevie (old one is deleted because I had problems with Addons domains) and your status script says "now you can login on heliohost.org" but there's one problem. Server keeps saying that I'm entering wrong password but I'm 100% sure that I'm entering right password (same problem I had after registration on the old account, resetting password is solution). I've tried to reset password on new account and I can't get confirmation code on my mail (mail provider is GMX.com) Username: Marko98Server: StevieMain domain: server25.heliohost.org Thanks again! Link to comment Share on other sites More sharing options...
Byron Posted June 23, 2015 Share Posted June 23, 2015 Give it some time, you just created the account. It usually takes at least 24 hours after you've created the account and that's on the Stevie server. Link to comment Share on other sites More sharing options...
Guest Marko30 Posted June 23, 2015 Share Posted June 23, 2015 Ok, I'll try for 24h again. Link to comment Share on other sites More sharing options...
Guest Marko30 Posted June 23, 2015 Share Posted June 23, 2015 I found why I have not received a confirmation code by mail. Because your servers have problems sending mail to GMX.com and GMX.de mail. I again deleted the account and made a new one, but this time with Outlook.com address and confirmation code came within a few seconds. Link to comment Share on other sites More sharing options...
Byron Posted June 23, 2015 Share Posted June 23, 2015 I'm not seeing this username or domain in our database: Username: Marko98Main domain: server25.heliohost.org I do see this username and domain name: Username: marko302Main Domain: server21.heliohost.org Link to comment Share on other sites More sharing options...
Guest Marko30 Posted June 23, 2015 Share Posted June 23, 2015 I'm not seeing this username or domain in our database: Username: Marko98 Main domain: server25.heliohost.org I do see this username and domain name: Username: marko302 Main Domain: server21.heliohost.org marko302 is my new account. You can lock topic if you want. Link to comment Share on other sites More sharing options...
Byron Posted June 23, 2015 Share Posted June 23, 2015 That's fine. I just wanted to make sure you knew. Also make sure to login with your username in all lowercase. Link to comment Share on other sites More sharing options...
Guest Marko30 Posted June 23, 2015 Share Posted June 23, 2015 Ok. Thank you. Link to comment Share on other sites More sharing options...
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