waraira Posted October 9, 2015 Share Posted October 9, 2015 Main Domain waraira.heliohost.org Last login from xxx.xxx.201.226 Server Name stevie cPanel Version 11.44.3 (build 5) Theme x3 Apache version 2.2.16 PHP version 5.3.8 MySQL version 5.1.73-cll Architecture x86_64 Good day everyone @ HelioHost.org! My account was suspended by cpanel inactivity but when I tried to restablish it through your Account Renewal screen, your system tells me "We're sorry, but we either could not find that account in the database, or it is not listed as inactive. Please contact an administrator if you feel this message is in error.". However, I can do login in my account in cpanel using same page http://www.heliohost.org/home/support/scripts/renew. Please, correct this situation because I need my account to make little tests and demos of my work, and I'm going to work in two personal blogs to be hosted there in HelioHost. Thank you in advance for all your atention and collaboration. Link to comment Share on other sites More sharing options...
wolstech Posted October 9, 2015 Share Posted October 9, 2015 Your account has been manually unsuspended. Link to comment Share on other sites More sharing options...
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