MrAlicard Posted May 21, 2016 Share Posted May 21, 2016 HelloI can't use Yandex Mail smtp server. I think heliohost blocked Yandex or the port or I don't know. I can use Yandex Mail smtp server on localhost and email client but not on heliohost.I followed this tutorial: http://email.about.com/od/fastmail/fl/What-Are-the-YandexMail-SMTP-Settings.htm I get everytime this message: Connection timed out Link to comment Share on other sites More sharing options...
wolstech Posted May 21, 2016 Share Posted May 21, 2016 We dont block any email providers that I'm aware of, though some providers are known to have blocked us in the past. Also, their server might require authentication to use (most do), though a timeout isn't usually an indication of bad credentials. Yandex could have blocked us since our servers are often abused for spam and phishing. Even though we remove the abuse quickly, it can take time to be unblocked. I'll escalate it to verify we aren't blocking anything. Link to comment Share on other sites More sharing options...
Krydos Posted May 22, 2016 Share Posted May 22, 2016 Please post the following information:Your cPanel username Your main domain The server that you are on Link to comment Share on other sites More sharing options...
MrAlicard Posted May 22, 2016 Author Share Posted May 22, 2016 <ul><li>alicard</li><li>nexusnetwork.eu.org</li><li>Johnny</li></ul> Link to comment Share on other sites More sharing options...
Krydos Posted May 22, 2016 Share Posted May 22, 2016 Does it work now? Link to comment Share on other sites More sharing options...
MrAlicard Posted May 22, 2016 Author Share Posted May 22, 2016 Hmm as wolstech said. I get this message: 554 5.7.1 Message rejected under suspicion of SPAM; https://yandex.ru/support/mail/spam/honest-mailers.xml 1463938819-3TTvLOajjc-eHWm7F89 Link to comment Share on other sites More sharing options...
Krydos Posted May 22, 2016 Share Posted May 22, 2016 You'll have to talk to the Yandex people then. Link to comment Share on other sites More sharing options...
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