buteekee Posted June 17, 2016 Share Posted June 17, 2016 I'm having a problem with mysql and I tried to log-in to WHM to fix it but I can't get through the WHM login screen. Can you please email me the details of my login to my WHM or at least synchronize it with the username and password that I use for my cPanel? domain: buteekee.tkusername: buteekee Thanks Quote Link to comment Share on other sites More sharing options...
Guest Marko30 Posted June 17, 2016 Share Posted June 17, 2016 MySQL on Stevie is down. http://www.helionet.org/index/topic/23746-mysql-server-offline/ Quote Link to comment Share on other sites More sharing options...
wolstech Posted June 17, 2016 Share Posted June 17, 2016 We don't provide access to WHM. And as marko said, MySQL is down. Your solution is to wait unfortunately. There's nothing you (or even I) can do to fix it. It has to be fixed by krydos. Quote Link to comment Share on other sites More sharing options...
Mhari Posted June 17, 2016 Share Posted June 17, 2016 Does this often happen? Quote Link to comment Share on other sites More sharing options...
wolstech Posted June 17, 2016 Share Posted June 17, 2016 Downtime like this is rare. MySQL issues usually fix themselves within a minute or two. Most of the time, users never even notice anything had happened other than some slowness or an error or two. The only major incident I've been here for was the InnoDB crash two years ago. All the incidents I've been here for (that didn't fix themselves) were just a day or two of downtime, usually a result of an abusive user or the server hard disk being full. Quote Link to comment Share on other sites More sharing options...
rahuld147 Posted June 17, 2016 Share Posted June 17, 2016 Is the MySQL server on Stevie server still down? Quote Link to comment Share on other sites More sharing options...
wolstech Posted June 17, 2016 Share Posted June 17, 2016 Change your cPanel password (make sure to check "Synchronize MySQL password"), then log out and in. Once you do that, check PHPMyAdmin to verify that your databases are there, have all their tables in them, and that you can view the data. You also need to delete and recreate all your users, then reassign them all again. Quote Link to comment Share on other sites More sharing options...
Guest Marko30 Posted June 17, 2016 Share Posted June 17, 2016 No, it's not. If you have any problems with database just delete database users, recreate them and problems should be fixed. Quote Link to comment Share on other sites More sharing options...
buteekee Posted June 19, 2016 Author Share Posted June 19, 2016 Thanks for all the support, mysql is now ok, Please close this thread. Quote Link to comment Share on other sites More sharing options...
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