jontrac Posted June 29, 2016 Share Posted June 29, 2016 Dear HelioHost, I tried to addon domain today to my Stevie hosting account this morning before. However, the process was corrupted in the middle. I found out that the server was under maintenance during that time. Therefore, I tried again later when the server was back up. But now I'm unable to add the same domain again. It always says: Then I check if the domain was already added before but no subdomain, addon or park domain (niemvuivingot.com) was added. Please help! Link to comment Share on other sites More sharing options...
Byron Posted June 29, 2016 Share Posted June 29, 2016 I'm not seeing that dns entry. Try recreating it again. Link to comment Share on other sites More sharing options...
jontrac Posted June 29, 2016 Author Share Posted June 29, 2016 Dear Byron, I've tried again many times but still no success. Please have a look at the video below: View My Video Server: StevieUser: jontrac Domain already added: krixtal.vnDomain having error adding on: niemvuivingot.com (already point to HelioHost DNS) Link to comment Share on other sites More sharing options...
Byron Posted June 29, 2016 Share Posted June 29, 2016 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Krydos Posted June 29, 2016 Share Posted June 29, 2016 The addon domain http://niemvuivingot.com/ has been added to your account. The webroot is located at /public_html/niemvuivingot.com Let us know if there's anything else you need help with. Link to comment Share on other sites More sharing options...
jontrac Posted June 30, 2016 Author Share Posted June 30, 2016 Thank you very much HelioHost! Everything is fine now. Link to comment Share on other sites More sharing options...
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