atvalens Posted August 23, 2016 Share Posted August 23, 2016 Dear Heliohost, My username was atvalens and it is no longer exist due to inactivityI tried to reset username and it was already deletedIs it possible to recover my account and reactivate it?I had a lot of files in the folders Thanks a lot Quote Link to comment Share on other sites More sharing options...
wolstech Posted August 23, 2016 Share Posted August 23, 2016 If it is already deleted, then no. You'll need to sign up again and restore any backups you may have. Quote Link to comment Share on other sites More sharing options...
Krydos Posted August 23, 2016 Share Posted August 23, 2016 For anyone who searches and finds this question, I'd like to elaborate that we only delete accounts when our servers get completely full and we need to make room for new accounts. Currently on Stevie we have inactive accounts that were last logged in to April 2015 so 1 year 4 months or about 500 days. It's not like our system deletes your account for forgetting to log in for a couple weeks or anything. We also have active accounts that have existed since 2007 (or maybe earlier if they deleted and recreated during a server move). Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.