ali0140 Posted October 25, 2016 Share Posted October 25, 2016 Hi, Could you please increase my quota to 1G as I need more space in order to run two sites, thanks in advance, Regards My information are HelioHost username : ali0140Server name : StevieHelioHost main domain : duas.heliohost.org Link to comment Share on other sites More sharing options...
wolstech Posted October 25, 2016 Share Posted October 25, 2016 We recently offered everybody an increase to 1GB if they verified their email address. You should be able to get this increase yourself by signing into our website here:https://heliohost.org/?_=new After that, select the option to validate your email address. Once you complete the verification, it should automatically give the increase. If it does not, or you don't see the option to verify, let me know and I'll escalate it for you. Link to comment Share on other sites More sharing options...
ali0140 Posted October 25, 2016 Author Share Posted October 25, 2016 Hi, Thanks for your quick response. I tried login to https://heliohost.org/?_=new but didn't get the option to verify my email address. Earlier when I sign in for new account I got the verification email which i used to verified my email as shown. Please do whatever you think is better to increase my quota, thanks. Hello there ali_0140@yahoo.com,Thanks for creating an account with HelioHost! We're sure you'll love it here.To continue with the account creation process please click the validation link below to verify your email address: Validate Your Email Address Link to comment Share on other sites More sharing options...
Guest Marko30 Posted October 25, 2016 Share Posted October 25, 2016 I have verified e-mail address and I didn't recieve additional 500 MB of disk space. Do I need to wait some time? Looks like I needed to wait 5 minutes. Link to comment Share on other sites More sharing options...
wolstech Posted October 25, 2016 Share Posted October 25, 2016 If you created the account through the new system, it should've given you that to start with I think. The method I listed was for existing accounts or ones created through the classic site. Escalating. Link to comment Share on other sites More sharing options...
ali0140 Posted October 25, 2016 Author Share Posted October 25, 2016 Hi, My quota is still "500MB", as shown Home Directory /home1/ali0140 Disk Space Usage 242.49 MB / 500 MB Link to comment Share on other sites More sharing options...
Krydos Posted October 26, 2016 Share Posted October 26, 2016 Do you have 1000mb available now? Link to comment Share on other sites More sharing options...
ali0140 Posted October 26, 2016 Author Share Posted October 26, 2016 Yes, Thanks once again for all your help and support in timely manners, please close the case, RegardsAli Link to comment Share on other sites More sharing options...
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