Webmail No Access Direct From Cpanel

[dave911]

 

Hello,

Having a bit of an issue with email access directly from cpanel.

I tried sending and email to my Heliohost email address and it bounced back as undeliverable.

Accessing the webmail direct from cpanel and cannot access as follows:

Through cpanel webmail - "Roundcube" - gives the following (cookies are enabled):

"The page isn’t redirecting properly.

Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies."

 

Through cpanel webmail - "Horde" - gives the following:

"HTTP error 404

The requested page was not found.

Possible reasons why you are seeing this page:

• A bookmarked URL may have changed since you last visited.

• The URL was entered incorrectly.

• The URL was entered with inaccurate capitalization (URLs are case sensitive).

Please re-check the URL you are trying to reach. (Go Back)"

 

The Horde one is a bit weird as again it is directly from cpanel - not through a url.

I am using Moodle and enrolled a dummy student and the email from Moodle welcoming the student through HelioHost to my email personal address came through OK - so emails are working as such. Just cannot access through webmail.

Any suggestions?

thanks,

Dave

 

[wolstech]

Squirrelmail should work.

 

The database server is messed up on Stevie right now, and those issues with horde and round cube are caused by the softwares inability to use its database.

[dave911]

Thanks - just tried Squirrelmail and it sends OK to me at my personal email - but did not receive one I sent to it. I'll leave it for now as the emails from Moodle are working OK so not really an issue as the students do not need to reply.

 

I know about the mysql database problem - I changed to a postgresql database and am having no problems at all (this was mentioned in one of the posts on the current problem - that postegresql is not affected and not many people actually use it anyway - Moodle is OK with postgresql).