[Solved] Unable To Login Old Account

[vietstar]

Dear Root Admin !

Currently I still see my old account active at Johnny server with the domain name that I have registered vietstar.tk before it fails. However I can not log into cpanel is, the current account is in the Queued status. Would you please help me check and fix it so it works. Sincere thanks!

Account: Vietstar

Domain: www.vietstar.tk

 

[Krydos]

The domain vietstar.tk is now available for you to create your new Johnny account. Would you like me to rename your forum account so you can use the username vietstar again?

[vietstar]

Thanks for answering ! If can you help me to change so that it can work again with Johnny server, because the current server Steve was not active anymore. Thank you very much !

[Krydos]

At midnight UTC go to https://heliohost.org/signup/ and create an account. Signups are limited and fill up pretty fast.

[Byron]

Here's a countdown to signup time: http://bybyron.net/helio/sign-up.php

[vietstar]

Hello ! I tried to re-register with email hosting in server buithoigianvn@gmail.com however Johnny was 3 days but it was not activated, if can you help me check the register to avoid registering multiple accounts. thank you very much

[Byron]

That email was associated with this account that was created on Stevie: vietvn.heliohost.org

 

Ok you should be able to use that email again.

[vietstar]

Thank you for helping! six hours before I have to take a job should surely not be registered for an account at that time, you can help me to initiate an account with domain name www.vietstar.us okay? I am very grateful to you!

I have a question: apparently the domain name being associated with a vietstar.tk account is active, if so, then you just help me get back username and password and email add buithoigianvn@gmail.com. I am the owner of this domain name, I will send you photos of this domain account.

[vietstar]

Dear Root Admin ! I went to create a new account as you say, but I can not log in and can not find my account activity. Please check back to help me. registration email: buithoigianvn@gmail.com

Check account:

 

 

 

Your account has been created, and your main domain nst is ready to go. If you're still seeing the account queued page when you go to your domain make sure you clear your browser cache or view your site through a proxy. Sometimes the queued page can get saved in your browser even though your site is working. You can log in to your cPanel to begin creating your website.

 

Reset Pass:

 

Your account is located on the Johnny server. Due to a catastrophic hardware failure Johnny is currently offline. We are sending an admin to our datacenter to work on the server as soon as possible. We hope to be able to recover all of the user data on Johnny, but it's too early to know if there will be anything to recover. You can follow us on Twitter and like us on Facebook for the latest news. If you would like to transfer your account to Stevie you may do so by creating a new account. If you need help with anything don't hesitate to ask. Thank you for your patience during this unexpected downtime.

[Krydos]

Here is the error:

(XID vbmxbp) The system cannot accept “nst” as a domain name (domain name must have a valid TLD label).

I'm assuming you meant to make it http://nst.heliohost.org/ ? I have requeued your account for you.

[vietstar]

Thank you very much ! I have seen it work.However I can not log in cpanel, always log false alarm, I tried to reset the password reset page fault but. Bother you help me send account information to buithoigianvn@gmail.com mail so I can log in. Sincere thanks!