virtav Posted February 5, 2017 Share Posted February 5, 2017 HiCannot login to Tommy using correct info.acc=virtav1help appreciatedThanks Quote Link to comment Share on other sites More sharing options...
wolstech Posted February 5, 2017 Share Posted February 5, 2017 (edited) Your account is inactive. Use https://heliohost.org/renew/ to reactivate it. Edited February 5, 2017 by Krydos Changed 'deactivate' to 'reactivate' Quote Link to comment Share on other sites More sharing options...
virtav Posted February 7, 2017 Author Share Posted February 7, 2017 Thank you for your help. Link worked. Surprised this happened as I login frequently. When the account was on Stevie I was emailed a reminder if I had not logged in within the prescribed time. No "reminder" received from Tommy.Also - login just said - LOGIN INVALID - leaving me clueless as to the reason as the username and password were correct.Would be helpful to say ACCOUNT DORMANT, click on link to renew. Best regards Quote Link to comment Share on other sites More sharing options...
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