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Server Not Found ?


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#1 kymercer

kymercer

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Posted 17 February 2017 - 05:55 PM

I lost both my desktop and my laptop within a week of each other. i  lost both hard drives, lost my bookmarks, lost my password file.

 

Now, when I try to go to my control panel, I get "server not found".

 

Account:  kymercer

Server:  stevie

url:  kymercer.heliohost.org

 

Was it disabled while I was offline?



#2 wolstech

wolstech

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Posted 17 February 2017 - 06:20 PM

Stevie died of hard disk failure back in December.

We backed up as many accounts as possible when it failed. Any backups that are available can be retrieved here: https://heliohost.org/backup/ Please note that if you receive a 404 error or a 45 byte file, it indicates the account was not recoverable. The backups if they succeeded contain your public_html folder and your MySQL databases (MyISAM engine only).

You will need to sign up on tommy if you wish to continue hosting with us.




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