K_Rivers Posted April 3, 2017 Share Posted April 3, 2017 Account name: riversServer: Tommydomain: krivers.co.uk That domain above is not the primary domain, but its on of the addon domains. I also tried to use the renew script but it doesn't seem to be working, it just appears to timeout. ThanksRivers Link to comment Share on other sites More sharing options...
wolstech Posted April 3, 2017 Share Posted April 3, 2017 The account was inactive, odd that the script didn't work... Your account has been manually unsuspended. Link to comment Share on other sites More sharing options...
K_Rivers Posted April 3, 2017 Author Share Posted April 3, 2017 Thank you Link to comment Share on other sites More sharing options...
Krydos Posted April 3, 2017 Share Posted April 3, 2017 I just tested https://www.heliohost.org/renew/ on a Tommy account that was inactive and it worked for me. Were you trying to renew your account in some other way? Link to comment Share on other sites More sharing options...
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