Guest dargmax Posted April 11, 2017 Share Posted April 11, 2017 Hello, I'm trying to connect to FTP using Filezilla client and I'm having great issues with succeeding. Im using settings that are displayed in cPanel -> FTP Accounts under "Special Accounts". I click "Configure Client" and it displays: FTP Username: dargmaxFTP server: ftp.dargusmaximus.heliohost.orgFTP & explicit FTPS port: 21 I tried doing so using the configuration files provided in cPanel In FileZilla connection freezes at "19:33:38 Status: Retrieving directory listing...", log is below: 19:34:52 Status: Resolving address of ftp.dargusmaximus.heliohost.org 19:34:52 Status: Connecting to 64.62.211.131:21... 19:34:52 Status: Connection established, waiting for welcome message... 19:34:53 Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ---------- 19:34:53 Response: 220-You are user number 3 of 50 allowed. 19:34:53 Response: 220-Local time is now 10:35. Server port: 21. 19:34:53 Response: 220-This is a private system - No anonymous login 19:34:53 Response: 220-IPv6 connections are also welcome on this server. 19:34:53 Response: 220 You will be disconnected after 15 minutes of inactivity. 19:34:53 Command: AUTH TLS 19:34:53 Response: 234 AUTH TLS OK. 19:34:53 Status: Initializing TLS... 19:34:53 Status: Verifying certificate... 19:34:53 Status: TLS connection established. 19:34:53 Command: USER dargmax 19:34:53 Response: 331 User dargmax OK. Password required 19:34:53 Command: PASS ***************** 19:34:54 Response: 230 OK. Current restricted directory is / 19:34:54 Command: OPTS UTF8 ON 19:34:54 Response: 200 OK, UTF-8 enabled 19:34:54 Command: PBSZ 0 19:34:54 Response: 200 PBSZ=0 19:34:54 Command: PROT P 19:34:54 Response: 200 Data protection level set to "private" 19:34:54 Status: Logged in 19:34:54 Status: Retrieving directory listing... 19:34:54 Command: PWD 19:34:55 Response: 257 "/" is your current location 19:34:55 Command: TYPE I 19:34:55 Response: 200 TYPE is now 8-bit binary 19:34:55 Command: PASV 19:34:55 Response: 227 Entering Passive Mode (64,62,211,131,202,122) 19:34:55 Command: MLSD 19:35:15 Error: Connection timed out after 20 seconds of inactivity 19:35:15 Error: Failed to retrieve directory listing 19:35:15 Status: Disconnected from server Quote Link to comment Share on other sites More sharing options...
bdistler Posted April 11, 2017 Share Posted April 11, 2017 try... Open Filezilla Click File >> Site Manager Click New Site Type "Johnny SFTP" and press enter In Host field type "johnny.heliohost.org" In Port field type "1342" In Protocol dropdown select "SFTP - SSH File Transfer Protocol" In Logon Type dropdown select "Normal" In User field type your cPanel username In Password field type your cPanel password Click Connect Approve the remote server key, and check the box to not ask you about this server again. 1 Quote Link to comment Share on other sites More sharing options...
Luigi123 Posted April 11, 2017 Share Posted April 11, 2017 Moved to Customer Service. Quote Link to comment Share on other sites More sharing options...
wolstech Posted April 11, 2017 Share Posted April 11, 2017 This user deleted his account and moved to Tommy. Quote Link to comment Share on other sites More sharing options...
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