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[Answered] Ssl Problems


andorub

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I've sent this message to support@heliohost.org and did not get any answers in 24 hours, so I'm guessing the staff must be busy. Hope I'm not annoying you guys...

 

First and foremost, I would like to thank you for the wonderful service that you provide for free! With it, I will be able to host the few pages and files I require for my hobby project.
Although today I've encountered a problem: I've tried installing a Let's Encrypt certificate through the cPanel, and while I'm not 100% sure I did everything I should've, I've tried accessing my site (jpopfantasia.cf) with https, but it gives me this error in Firefox (and I'm assuming I will get the same in the other browsers):
jpopfantasia.cf uses an invalid security certificate.



The certificate is not trusted because it is self-signed.
The certificate is only valid for the following names:
andorub.heliohost.org, mail.andorub.heliohost.org, www.andorub.heliohost.org 


Error code: SEC_ERROR_UNKNOWN_ISSUER

45kKw3W.png

Could this be a result of something I did wrong, or is this a redirection issue or such?
I've attached a screenshot the SSL page from my cPanel.
Thanks in advance for any help!

 

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As wolstech mentioned, your domain is already using the correct certificate.

 

If clearing the browser cache doesn't work, try to clear the SSL state of your computer:

* Open the "internet options" (Control panel > Network and Internet > Internet Options).

* Select the tab labeled "Content".

* Click the button "Clear SSL state".

 

This will remove all cached SSL certificates that were present on your computer.

The new certificate will be loaded as soon as you revisit your domain.

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