dl5ark1 Posted May 2, 2017 Share Posted May 2, 2017 Hello, since some days my ftp connection will often reconnect (terminate) after 1-2 seconds.When i look in cpanel i also get very often, but not alwaysInternal Server Error500No response from subprocess (cpanel (cpanel)): The subprocess ended prematurely because it received the “TERM” (15) signal.cpsrvd/11.58.0.13 Server at dl5ark.heliohost.orgWhats wrong? Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 2, 2017 Share Posted May 2, 2017 I've made some changes to the configuration of your account. Let us know if it does it again. Quote Link to comment Share on other sites More sharing options...
topgeardavid Posted May 17, 2017 Share Posted May 17, 2017 I'm also experiencing this now. Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 17, 2017 Share Posted May 17, 2017 Please post the following information:Your cPanel username Your main domain The server that you are on Quote Link to comment Share on other sites More sharing options...
topgeardavid Posted May 17, 2017 Share Posted May 17, 2017 Username: drMain: dr.heliohost.orgServer: TommyThanks! Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 18, 2017 Share Posted May 18, 2017 Yeah, the same thing happened. The reason this happens is because you have a lot of php processes that never exit on their own. Quote Link to comment Share on other sites More sharing options...
topgeardavid Posted May 18, 2017 Share Posted May 18, 2017 Seems to be working much better now. Thanks! Do you know what was generating these PHP processes? I can see cpu/memory load in cPanel's Server Information, but is there a way I could see individual processes? Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 18, 2017 Share Posted May 18, 2017 I don't see anything on the logs right now, but if something pops up with the username dr I'll try to remember to post it here. 1 Quote Link to comment Share on other sites More sharing options...
dl5ark1 Posted May 18, 2017 Author Share Posted May 18, 2017 The Problem is back since yesterday. The last two weeks all was very good! Quote Link to comment Share on other sites More sharing options...
Krydos Posted May 18, 2017 Share Posted May 18, 2017 Fixed again. Quote Link to comment Share on other sites More sharing options...
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