koripl Posted May 7, 2017 Share Posted May 7, 2017 Hi guys, I'm new user of Heliohost who yesteday made MySQL database on Johnny server, which is needed for small university's project, this means I'm using remote connection [from SQLDeveloper actually]. Connection, making tables went well, but problems has begun when I tried to fill some small data into it. Almost every single time, when I try to look into table f.e. to see what columns I've got in there or just to check if insert query was made in the way I would like it to I receive an error message: "An error was encountered performing the requested operation:Query execution was interruptedVendor code 1317" After that I get connection reset. What I should to manage with thie case?Looking forward for your help! Link to comment Share on other sites More sharing options...
Luigi123 Posted May 7, 2017 Share Posted May 7, 2017 This support request is being escalated to our root admin. Link to comment Share on other sites More sharing options...
Krydos Posted May 7, 2017 Share Posted May 7, 2017 It looks like mysql on Johnny restarted itself last around 8 hours ago. Looking at the server monitor that seems to coincide with a spike of load. If you were trying to connect to mysql around that same time it would make sense that you encountered disconnections. Johnny is our experimental server which means he's a lot more likely to have high load spikes and downtime. If you need a stable production server with high uptime we recommend Tommy or Ricky. Link to comment Share on other sites More sharing options...
koripl Posted May 9, 2017 Author Share Posted May 9, 2017 Ok, thank you! I'm starting with changing server. Link to comment Share on other sites More sharing options...
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