aar0n Posted May 26, 2017 Share Posted May 26, 2017 i have been trying to reconnect to my Cpanel and Web disk that i have connected on my computer for severl hours now, is there any problems with the ricky servers at the moment that could be causing it? Link to comment Share on other sites More sharing options...
wolstech Posted May 26, 2017 Share Posted May 26, 2017 None that I can see. Your website is up and your account is not suspended. Are you getting an error or just a timeout trying to connect? Link to comment Share on other sites More sharing options...
aar0n Posted May 26, 2017 Author Share Posted May 26, 2017 i get an error when i try to connect to webdisk and a timeout on cpanel, my website is the only thing i can access Link to comment Share on other sites More sharing options...
wolstech Posted May 26, 2017 Share Posted May 26, 2017 You might be stuck in our firewall, but usually that causes your website to appear down for you too. It sounds more like your PC or network is blocking traffic that's not on port 80. Does http://cpanel.aar0n.heliohost.org/ work for you? (Note this link will not count for inactivity tracking purposes). Link to comment Share on other sites More sharing options...
aar0n Posted May 26, 2017 Author Share Posted May 26, 2017 it does not work, i was using my Cpanel before this happened, i dont know why it stopped. Link to comment Share on other sites More sharing options...
wolstech Posted May 26, 2017 Share Posted May 26, 2017 You might be blocked on our end then (legitimate users sometimes get blocked accidentally by the firewall if they are logged on when the server gets hit by an attack, Ricky did see high load a little while ago). I'll escalate this so a root admin can check/unblock you. Escalating. Link to comment Share on other sites More sharing options...
Krydos Posted May 26, 2017 Share Posted May 26, 2017 Here's why you were blocked: # lfd: (cpanel) Failed cPanel login from x.x.x.x (AU/Australia/x-x-x-x.static.tpgi.com.au): 5 in the last 3600 secs - Fri May 26 04:57:52 2017 Make sure you're logging in with the right password. Sometimes people get the wrong password saved in their FTP client or something and it just keeps trying to log in with the wrong password over and over. Your block has been removed. Link to comment Share on other sites More sharing options...
aar0n Posted May 26, 2017 Author Share Posted May 26, 2017 thanks, sometimes i forget my password or weather or not i have a capital in it Link to comment Share on other sites More sharing options...
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