helio607

I don't remember how to sign up for a server, unfortunately. Besides, I can't stay up to midnight. But I'll see if I get another opportunity.

Oh, thanks. That explains it.

Hello, it seems like my account was archived again, as I can't access any of my files nor log in using the cPanel. I'm not sure how 30 days have passed, as I feel like I log into the cPanel to reset the counter every two weeks at least.

I cannot log-in, though. It says 'Invalid Login'. If I reset my password and wait until it says 'Alright, your password was reset', and input my username and password, it just says 'Invalid Login' again. This has been the case for months, not just since my account was archived. Edit: Ah, right, it's because of the load, I remember now. It'd be nice if it would say that, then, instead of saying 'Invalid Login' when it wasn't invalid. Then how can I make my account not get archived? I can log into my website using cpanel, but I'm not sure if that counts.

My account was also archived. In the past, after 30 days, you'd get an e-mail with a link which you could click to reactivate your website. I was counting on that, so I only logged in after the 30 days had passed, every time. Apparently the policy has changed. I'll probably set an alarm in 30 days every time, then. 30 days is a bit of an awkward period, though, as you can't, for example, do it on the 14th of the month every month. I'll probably find a way, but this might happen again, if this policy stays. In any case: could you reactivate my account, please?

I'm sorry, but it still doesn't work. :/ The image has been higher than 10, though... but I've tried a lot of times. Perhaps I should switch, then...

Hey. I can't login anymore at heliohost.org. It keeps saying Invalid Login. I've reset my password a couple of times already (to different passwords), and still, it said Invalid Login, while inputting the correct username and password. That isn't nice.

Hello. I tried to chance my password for HelioHost. I couldn't find a way, however. I could find a way to change it on HelioNet, but that only changes the password for HelioNet, and not for HelioHost. How do I change the password for HelioHost?