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A S

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  1. Please unarchive my account: username aimash My account was on Ricky aimash.heliohost.org / aimsul.org Thanks in advance.
  2. a. aimash b. ricky c. aimash.heliohost.org I received a "suspended for inactivity" notice. I clicked to reactivate and it said it was OK and I signed into cPanel. A moment later, I received another "suspended for inactivity" notice and my cPanel login was no longer valid. Per the donation I made (tracking ID [HH#131793] https://www.helionet.org/index/index.php?showtopic=41407 ) my account is supposed to be active until 2022-07-16. If this is related to the upgrades to ricky that you are doing that's fine, but I am a little concerned to get multiple "suspended for inactivity" notices. Thanks
  3. I tried a few times and I am able to connect to my website.
  4. username: aimsul server: stevie domain: aimsul.org (addon domain sullivan.gs ) I am unable to send email from either the account set up on my main domain or from the one on my addon domain. I can receive email just fine, and I can sign into webmail and that also works, however sending email from another client does not work. I have successfully sent and received email before using Thunderbird and also the Mac mail application. I did not change any settings but today I could not send email (except, as I said, through webmail). In a fit of pique I deleted Thunderbird and reinstalled and recreated my accounts using the configuration information supplied in cPanel, to no avail. The Mac mail app also won't send. I have now tried the same settings on a different computer using Pegasus mail and I get the same thing-- receiving is fine, but no sending. Pegasus tells me: Connection timeout (no response from host). Socket timeout. Thunderbird tells me: Sending of message failed. The message could not be sent because the connection to SMTP server mail.aimsul.org timed out. Try again or contact your network administrator. Evolution says: Welcome response error: connection reset by peer. I also tried various permutations of aimsul.org (/sullivan.gs) and stevie.heliohost.org with and without SSL to see if that was the issue, but basically there is no sending going on at all, except from webmail. One more thing, I noticed that between my starting typing this message and now, all my subdomains and addon domains have disappeared. I did have: sullivan.gs (add on domain) work.aimsul.org (subdomain) aimsul.co.cc (parked) And they are now all gone in cPanel. (Trying to access them is alternately getting me a 500 error/actually connecting; I don't know what to make of all this any more.) Thank you for your help.
  5. Hello, I am currently unable to send any email from my account. I have successfully sent and received email in the past using Thunderbird, but for the past several hours I have gotten the following error when trying to send email: I connected to Squirrelmail via cPanel and got the following error when trying to send mail: I tried sending a test message from another email account to see if I can receive email; I have not gotten a bounce message, but equally that message has not yet been delivered to my email on heliohost (which is usually pretty instantaneous), so I think I am not properly receiving email either. My username is aimsul, domain aimsul.org and I am on Stevie. All my www stuff appears to be working just fine, it is only the mail which seems to be down. Thank you for your help and for this great resource which you are providing.
  6. Ha, yes, I just "went live" last night and shared my site with the people who needed it. This morning I thought they had somehow managed to delete everything! Hope it comes back soon....
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