HelioHost

Username: N/A, Server: N/A, Main Domain: N/A Por favor requiero que me Levante la suspensi?n de mi cuenta User: chatapp Web: chatpic.helioho.st

Hi I would like to thank you for the fact that the domain is already set up ? I have started working on it. Regarding the database, please have a look and let me know if this is sufficient. It consists of a database with a few tables that I already had previously. [cid:79591265-efae-452b-a535-e21192e863a9] I look forward to your feedback. Thank you. Bernardo Pinto Coelho [rgb_iscte_pt_horizontal_positive_mail] Servi?os de Infraestruturas Inform?ticas e de Comunica??es Edif?cio II, Sala C701 Avenida das For?as Armadas, 1649-026 LISBOA Portugal Telefone: +351 210 464 468 | Extens?o: 223 295 ________________________________

Great thanks for sorting Eddy On 06/06/2026 04:53, HelioHost Support wrote: > I was wondering why that Morty invite wasn't being used. I deleted it > and applied the $6 credit to your existing Morty account. Your current > balance is $-0.1523 plus $5 plus $1 bonus brings your new total to > $5.8477. Based on your load for the last 30 days your new estimated > expiration date is 2026-11-30. If your load increases and you have > some overages this could run out sooner though. We'll email you > occasionally to let you know how your balance is being used. Thanks > for increasing your Morty balance. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=68190 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ >

Username: fredforest, Server: Morty2, Main domain: ewc.heliohost.us Hi can you help I just renewied my subsciption via my paypal account - but it sent me a valataion email to my other email address that under my paypal email address not? this one. I want the credit to be on this account and not have another login to serpater from this account which is what wnated the credit to be for. Thanks Eddy On 04/06/2026 04:13, HelioHost Support wrote: > Hey Fredforest, > > We just wanted to advise you that your Morty account balance has been > used up. > > Your account is currently at $-0.0865. You will need to add additional > funds to your account if you wish to remain on Morty. To do that, > please send us a minimum of $5 via any of our donation methods ( > https://heliohost.org/donate/ ) and let us know the transaction number > so we can credit the account. > > You can review your account's billing history here: > https://heliohost.org/dashboard/billing/ > > If we don't receive a response within 24 hours, your account will move > to Tommy, which will make it subject to load and inactivity suspensions. > > If you have any questions or have made a donation that needs to be > credited, please reply to this email to contact support. > > HelioHost Support > https://heliohost.org > https://helionet.org

Username: pintocoelho, Server: Johnny, Main domain: pintocoelho.helioho.st Good afternoon, I have an account on the Johnny server (https://johnny.heliohost.org/) with the username pintocoelho. As you are aware, there was recently an issue with the servers which resulted in data loss. By following your instructions, I was able to recover my files from the /backup directory, so that part is now resolved. However, I am currently facing a few issues that I would appreciate your assistance with as soon as possible: 1. Domain reconfiguration I would like to restore my domain rcc.heliohost.org (which I was previously using), but I cannot find any option in my dashboard to add or manage domains/hosts. 2. Database recovery I am unable to locate any backup of my database. I am not sure whether: * it was not included in the provided backups, or * there is a specific procedure required to recover it that I may be missing. I would appreciate your guidance on how to: * reconfigure the domain * recover (or verify the availability of) the associated database I look forward to your response. Kind regards, Bernardo Pinto Coelho Bernardo Pinto Coelho

Username: kekusis, Server: Morty2, Main domain: kekusis.helioho.st Hello, I have sent over a 5$ paypal donation, and would like the funds to be credited to my account. Here is the transaction ID: 1364-5662-7639-7666 ??, 4 ????. 2026??. ? 05:02 HelioHost Support ????: > Hey Kekusis, > > We just wanted to advise you that your Morty account balance has been used > up. > > Your account is currently at $-0.1852. You will need to add additional > funds to your account if you wish to remain on Morty. To do that, please > send us a minimum of $5 via any of our donation methods ( > https://heliohost.org/donate/ ) and let us know the transaction number so > we can credit the account. > > You can review your account's billing history here: > https://heliohost.org/dashboard/billing/ > > If we don't receive a response within 24 hours, your account will move to > Tommy, which will make it subject to load and inactivity suspensions. > > If you have any questions or have made a donation that needs to be > credited, please reply to this email to contact support. > > HelioHost Support > https://heliohost.org > https://helionet.org >

yes On Thu, 4 Jun 2026 at 10:56?PM, HelioHost Support wrote: > You've logged in from quite a few different IP addresses, but one of them > from 19 hours ago was blocked in the wiki which would result in 403 errors. > I unblocked that IP address. Are you able to access > https://wiki.helionet.org now? > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=68171 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

link is not accessible i need to increase php memory limit On Thu, 4 Jun 2026 at 5:15?AM, HelioHost Support wrote: > Hello! If you are asking for the PHP memory_limit to be changed, please > have a look at the information about what PHP config limits can be changed > in our technical documentation Wiki on this page: > https://wiki.helionet.org/PHP#PHP_Configuration_Limits If you are asking > for another type of memory limit to be increased, please can you provide > more details about what it is you're asking for? Thanks! > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=68171 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >

Username: chicfriperie, Server: Johnny, Main domain: chicfriperie.heliohost.us Hi Helio, Thank you for reactivating my account. I just want to know why my site is not returning what I had put in it? My project that was running there is no longer available. To be honest, I am starting from scratch, even though I already had some data, admittedly minimal, but important for the proper functioning of my site. How can I recover the information from my site??? Le jeu. 4 juin 2026 ? 03:56, HelioHost a ?crit : > [image: HelioHost | Community powered free hosting for everyone.] > > Hey Chicfriperie, > > Your new HelioHost account has been successfully created! > > You can use the link below to login now. Please be aware that your > dashboard and control panel are active, but it can take up to two hours for > your domain to be fully functional. > > We're still in the process of converting our systems to the new control > panel so not all the features are available yet, but we hope to have > everything 100% as soon as possible. The main things that are missing is > Java/JSP, the ability to edit DNS yourself, and the ability to add or > delete domains on your own. If you need a domain added just let us know and > we can add it for you. > > If you need help with anything or have any questions just let us know. You > can reply to this email, post on Discord, or post on our forum to get help. > Login Now > [image: Twitter] [image: Facebook] > [image: Phone Number] > [image: Support Forum] [image: > Email] > ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe > >

Username: shubham5de, Server: Morty2, Main domain: shubham5de1.helioho.st hii support team please increase the memory limit username- shubham5de Best regards

Username: hunter93, Server: Morty2, Main domain: fromthethirdeye.heliohost.us Hey I have a question about VPS servers, is there a way to change your username for your account? I was just curious on that, I will say that I really am enjoying my VPS server, I really like it and I'm learning how to do Lenox commands using ChatGPT which is really amazing. Keep up the good work I'm really enjoying it.

Hello, I have downloaded the backup from 2024. Can you please send me a link to download the 2026 backup? Thank you very much.

Username: pintocoelho, Server: Johnny, Main domain: pintocoelho.helioho.st Hello everyone, For some reason, I lost my entire website and database, as well as some rules (cron jobs). Is it possible to recover all the data or at least some of it? Sincerely, Bernardo Pinto Coelho ________________________________ From: HelioHost Sent: Monday, June 1, 2026 21:52 To: Bernardo Pinto Coelho Subject: Account Created [HelioHost | Community powered free hosting for everyone.] [https://heliohost.org/images/mail/namecheap.png] [https://heliohost.org/images/mail/sun.png]Hey Pintocoelho, Your new HelioHost account has been successfully created! You can use the link below to login now. Please be aware that your dashboard and control panel are active, but it can take up to two hours for your domain to be fully functional. We're still in the process of converting our systems to the new control panel so not all the features are available yet, but we hope to have everything 100% as soon as possible. The main things that are missing is Java/JSP, the ability to edit DNS yourself, and the ability to add or delete domains on your own. If you need a domain added just let us know and we can add it for you. If you need help with anything or have any questions just let us know. You can reply to this email, post on Discord, or post on our forum to get help. Login Now [https://heliohost.org/images/mail/email_footer_600x67.png] [Twitter] [Facebook] [Phone Number] [Support Forum] [Email] ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe Aviso: Email proveniente de um endere?o externo. N?o clique em links ou abra anexos, a menos que reconhe?a o remetente e teor da mensagem. N?o forne?a o seu nome de utilizador e passwords. Caution: Email from an external address. Only open attachments and click on links if you trust the sender and know the content. Do not share your username and passwords.

Username: petret, Server: Tommy, Main domain: app64.heliohost.us hello. please check my site, it doesn't work from internet. https://app64.heliohost.us/index.html Thank you,Petre ----- Forwarded Message ----- From: HelioHost To: "petretamasan@yahoo.com" Sent: Tuesday, May 19, 2026 at 03:35:56 AM GMT+3Subject: Stay Vigilant | | | | | Hey Petretamasan, We have recently received a few reports that someone has launched a phishing campaign to try to steal free HelioHost accounts. We're sending out this warning email to remind you not to click any strange links in any strange emails claiming to be from us. A few things to keep in mind: ? If you contact support, 99.9% of the time you don't need to post your email address. The reason we require a username during signup is so you can contact support without disclosing any private information, such as your email address. ? We don't send emails from noreply.heliohost@gmail.com or from any other email services like outlook.com or yahoo.com. All of our emails will come from @heliohost.org, or if it's from our support forum, it will come from @helionet.org. ? We don't use a free Ngrok app to host our login page on some kid's laptop in Italy. Report these links to us or directly to abuse@ngrok.com to get it taken down quickly. ? We don't use AI to write strange emails to you threatening to suspend you for sending spam or any other reason. All of our emails are written by humans. ? We won't pressure you to act fast to click some link before we delete your data. That false sense of urgency is a common phishing tactic. ? Free signups are currently closed while we rebuild Johnny, but they will open again soon. There is no need to steal someone else's free account when you can just wait a week or two and then signup for your own account. It honestly doesn't make any sense to launch a phishing campaign against a charity to try to steal free accounts from people who are too poor to afford hosting, but I guess it's just more proof that most criminals are very very dumb, and since they're very very dumb, they resort to crime instead of legitimate activities. As obvious and sad as this phishing attempt is, if you're not paying enough attention or half asleep, it's possible you might accidentally fall for it. Don't click any weird links! Don't try to login to any weird phishing pages! Stay vigilant out there, people! | | | Contact Support | | | | | | | | | | | | | | | | ? 2005-2026 Helio Networks. All rights reserved. | Unsubscribe | |

Yeah I got the email saying the account was created, I guess it's a good reason I moved to Morty then. On Mon, Jun 1, 2026 at 11:35?AM HelioHost Support wrote: > It failed because the Tommy account you tried to move was broken > internally (there's a lot of weird issues with Tommy because he is overdue > for a rebuild). It looks like Krydos alreadu finished the stuck move for > you, and the domain appears to be pending an Apache restart at the moment. > > You may view the status of your ticket by visiting: > > https://helionet.org/index/index.php?showtopic=68145 > > Thank you, > HelioHost support > https://heliohost.org/ > https://helionet.org/ > >