wolstech

You asked over here to have your other domain changed. Do you want me to replace the designers7.us.to domain with this one since the designers7 domain doesn't work?

What do you want this domain changed to?

Sure. The pending suspension for the first account has been cancelled. It looks like you deleted the second one already so no action is needed there.

DKIM, SPF, and DMARC have been set up for the domain bcre.helioho.st. We recommend sending a real email (not just the word "test" or a blank email) to https://www.mail-tester.com/ to make sure that everything is set up correctly. If you get less than a 10/10 score please post a link to the full report so we can help you fix any other issues that there may be.

You have a 255MB backup in your account. The rest of your space is being used as follows. I deleted some of the logs for you, but there simply isn't enough space in your account unless you want me to also delete the backup and/or turn off Node and delete the npm cache. If you want to buy more space, you can do so in the dashboard. https://heliohost.org/dashboard/ Otherwise, please let me know what you want removed to bring the space under 1000MB. 305M ./public_html 145M ./logs 72K ./error_docs 12K ./.composer 12K ./.ssh 0 ./.trash 0 ./bin 0 ./cache 4.0K ./etc 0 ./httpdocs 36K ./php 0 ./public_ftp 188K ./ssl 18M ./tmp 0 ./var 283M ./gsakola.in 24K ./.nodenv 4.0K ./.phpenv 120K ./.rbenv 355M ./.npm 36M ./.cache 1.2G .

And now your account offers links to pirated games (the search engine in the /sou folder provided working links to warez stored on Baidu when I tested), so you're getting a copyright infringement suspension instead. We're in the USA and subject to DMCA, so you can't host, link to, or otherwise offer pirated content.

Domains added. Please be sure to configure DNS. The domains can take up to 2 hours to function. For the domains that were removed, if you need any of the files from those domains, they can be downloaded from https://heliohost.org/backup/

Users are only allowed to use the python binaries provided by our server. You may not download and run your own. If you have concerns that something doesn't work, you need to contact support. Trying to modify anything outside your home folder, or creating symlinks to files outside your home folder, will result in a hacking ban. You're sharing a server with several thousand other users. If you want to run custom binaries or access the rest of the server, you need a VPS. If you use /tmp, you should not leave your files in /tmp permanently, as doing so can fill /tmp (which will break the server) and can also be seen as evading the disk space limit (we've had users do that before...). If you do store something in /tmp, your code should either move those files into your account or delete them when finished. If your account is seen doing this sort of thing again, your account will receive a permanent ban without warning or refund. Unsuspended. Your account can take up to 2 hours to function.

No worries. Our support is based in America, and when you made the request it was ~3AM EDT. If you make a request overnight (especially between ~12AM - 6AM EDT) you likely won't get a response for several hours just because we're all asleep. That said, I just went to add these for you and realized your account has already reached its domain limit of 15. If you want to add these domains, you need to buy a second account or remove 2 existing domains first. Do you have any domains you want to remove? If not, you can purchase a second account at https://heliohost.org/morty/ then let me know the username and I can add the domains to that one instead.

When domains are added/removed, or when settings like enabling node or switching PHP versions are changed, Apache has to restart to load the new config before it takes effect. Since you are one of several thousand sites on the server, there are always changes like that being made, and people waiting for them. If you've ever requested a domain or used some of the options in Plesk and were told it takes "up to 2 hours to take effect", the Apache restart is what you're waiting for.

Requests can take up to 24 hours to receive a response, with the oldest requests worked first. Bumping your topic without waiting at least 24 hours may result in your request taking longer than normal to receive a response.

Every 2 hours, or about 12 times a day

It's the server performing a routine Apache restart. https://wiki.helionet.org/502_Bad_Gateway The only server that doesn't show this error is Morty, because Morty is fast enough that the restarts complete in seconds, well before the connections can time out and generate a 502.

Unsuspended. It can take up to two hours for your domains to function again.

Looks like you left your FTP sessions open. The load was from systemd, which usually happens when processes are running inside a user account for extended periods (FTP connections left open, overuse of cron, etc.). In your case, there are a bunch of FTP connections listed as other processes, including several that are marked idle, so that's the most likely cause.