oankali

Username: oankali Server: johnny Domain: oankali.heliohost.org My account was suspended because I hadn't logged in during the past 30 days, which is fine, but when I tried to log in, it wouldn't accept my username/password. I tried to reset the password, but every time I pasted the confirmation string, nothing happened. I would really like to keep my domain, so how do I regain access? Thank you for your help!