RRHOA2

Thank you!

Yes, I did mean for the domain to be rainbowridge.heliohost.org

I signed up again and uploaded my files via cPanel. I am unable to connect via ftp. I receive an error message, "Unable to make a connection. Please try again." I cannot view my website from a browser. Cox returns the following error message when I type my URL into my browser manually: "Sorry, the website rainbowridge.heliohost.org cannot be found." It's been about an hour since the "Account Status" page said my account was ready to go and I uploaded the files Am I trying too early to view the sitein my browser?

RE: RainbowRidge.heliohost.org My account was originally on Stevie until it crashed. On 12/10/16, I was granted permission to move to Johnny. My user name on helionet was changed by the administrator to RRHOA2. Since Johnny crashed, I've been checking back periodically to check on status. Tonight I noticed it was up and running again but when I tried to login (or go to my website) I received a "user name not found" and "website not found." I know the requirement to login every 24 days was suspended while the servers were down. Did I exceed the deadline once Johnny came back? How do I reactivate by site? Thank you.

Yes, please rename my forum username so I may use RRHOA as my cpanel username again. The signup page indicates that Johnny has unlimited daily signups. Has that changed as a result of the Stevie crash, and if so, when will signups be available? Thank you.

I would like to move RainbowRidge.heliohost.org from Stevie to Johnny. My User Name is: rrhoa I tried following the instructions on "Moving Your Account" but received an error message at Step 2 when requesting an account deletion: "You did not enter the correct password. Please click the back button and try again." I tried twice and received the same message. I know the password is correct as it's the same one I used to login to this forum. Is it necessary to delete the Stevie account to create a Johnny account? I don't use any of the extra features that Johnny provides and am happy to stay with Stevie once he is restored. I just need something to use in the interim. How should I proceed? Thank you.

Hi, I am unable to access my website, FTP, or CPannel. Everything was working fine early last night but later in the evening I could not longer connect to website, FTP, or CPannel. My username is rrhoa and the server is Stevie. Thank You.