sinduri

I host my domain ankurmutreja.com on Stevie server. However, ever since I am hosting here, i.e. for more than a month now, I am facing this perennial problem of establishing database connection to my domain and sub-domains on majority of occasions, and I have checked this is not because of mysql server failure as it happens even when mysql server is up and running. If this problem is peculiar to my account, please correct it. But, if this is normal, I am sorry to say, you are not really changing the maxim, "you get what you pay for."

I host my domain ankurmutreja.com on Stevie server. However, ever since I am hosting here, i.e. for more than a month now, I am facing this perennial problem of establishing database connection to my domain and sub-domains on majority of occasions, and I have checked this is not because of mysql server failure as it happens even when mysql server is up and running. If this problem is peculiar to my account, please correct it. But, if this is normal, I am sorry to say, you are not really changing the maxim "you get what you pay for".

Thanks Byron. I have created a new account on 'stevie' server with username 'sinduri' and main domian 'ankurmutreja.com'.

Ok. Thanks Byron

Hi! The above username 'sinduri' is a proxy for the username 'ankm', which has been denied access to the helionet community. I have an account at 'stevie' server where I intend to host maindomain 'ankurmutreja.com' under the username 'ankm'. I initially opened an account with username 'ankur' at the server 'johnny' for hosting maindomain 'ankurmutreja.com'. However, without knowing that it would be considered as account duplication, I opened another account with username 'ankm' at 'stevie' server for hosting domain 'ankurmutreja.tk' for finding out which server host would be better. But then I found 'stevie' is better for my needs, therefore I suo moto deleted my account at 'johnny' server and changed the main domain for 'stevie' to 'ankurmutreja.com'; this changes were made before my domain was hosted, in fact even now my domain is not hosted and is queued at 'johnny' server. Now, when I tried opening the helionet account with username 'ankm', I was denied access to the community, which seems to me to have been done for it is being considered that I have duplicated accounts, but I have read the TOS, and as per the TOS, even in the case of duplication, member is asked to delete on of the account, which in my case has already been done. Anyways, I would like you to assist me so that my domain 'ankurmutreja.com' may be hosted at 'stevie' under the username 'ankm', and so that I am not denied access here when I login using the username 'ankm', this proxy username will be discontinued thereafter. Thanks.

Hi! The above username 'sinduri' is a proxy for the username 'ankm', which has been denied access to the helionet community. I have an account at 'stevie' server where I intend to host maindomain 'ankurmutreja.com' under the username 'ankm'. I initially opened an account with username 'ankur' at the server 'johnny' for hosting maindomain 'ankurmutreja.com'. However, without knowing that it would be considered as account duplication, I opened another account with username 'ankm' at 'stevie' server for hosting domain 'ankurmutreja.tk' for finding out which server host would be better. But then I found 'stevie' is better for my needs, therefore I suo moto deleted my account at 'johnny' server and changed the main domain for 'stevie' to 'ankurmutreja.com'; this changes were made before my domain was hosted, in fact even now my domain is not hosted and is queued at 'johnny' server. Now, when I tried opening the helionet account with username 'ankm', I was denied access to the community, which seems to me to have been done for it is being considered that I have duplicated accounts, but I have read the TOS, and as per the TOS, even in the case of duplication, member is asked to delete on of the account, which in my case has already been done. Anyways, I would like you to assist me so that my domain 'ankurmutreja.com' may be hosted at 'stevie' under the username 'ankm', and so that I am not denied access here when I login using the username 'ankm', this proxy username will be discontinued thereafter. Thanks.