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valentin

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  1. Byron, thank you very much for all your help !
  2. Hi, Since several days my url valentinaegoshkina.com stopped working -> page cannot be found. I noted that the heliohost name servers do not appear in the dns checker's records below. Could you please help me to settle this ? Many thanks, Valentin From ns1.heliohost.org: ;; QUESTION SECTION (1 record) ;; ;valentinaegoshkina.com. IN ANY ;; ANSWER SECTION (0 records) ;; AUTHORITY SECTION (13 records) . 518400 IN NS J.ROOT-SERVERS.NET. . 518400 IN NS K.ROOT-SERVERS.NET. . 518400 IN NS L.ROOT-SERVERS.NET. . 518400 IN NS M.ROOT-SERVERS.NET. . 518400 IN NS A.ROOT-SERVERS.NET. . 518400 IN NS B.ROOT-SERVERS.NET. . 518400 IN NS C.ROOT-SERVERS.NET. . 518400 IN NS D.ROOT-SERVERS.NET. . 518400 IN NS E.ROOT-SERVERS.NET. . 518400 IN NS F.ROOT-SERVERS.NET. . 518400 IN NS G.ROOT-SERVERS.NET. . 518400 IN NS H.ROOT-SERVERS.NET. . 518400 IN NS I.ROOT-SERVERS.NET. ;; ADDITIONAL SECTION (0 records) From ns2.heliohost.org: ;; QUESTION SECTION (1 record) ;; ;valentinaegoshkina.com. IN ANY ;; ANSWER SECTION (0 records) ;; AUTHORITY SECTION (0 records) ;; ADDITIONAL SECTION (0 records)
  3. Hi, I created an account on the Johnny server, with the domain valentinaegoshkina.com Later I decided to delete this account, and created a new one on the Stevie Server. But I got this mail: Quote Dear valentin, Your hosting account at HelioHost has encountered an error during installation. The error is: Sorry, a DNS entry for valentinaegoshkina.com already exists, please delete it first (from all servers in the dns cluster) Please visit http://www.heliohost...ipts/signup.php and try to signup again. Regards, HelioHost Staff Could you remove the DNS entry, please? Thanks
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