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rockygl

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  1. Hello, Yes I rebuilt using a backup prior to the hack. I have redone this again Is it possible to install a SSL certificate (I saw there was a LetsEncrypt option but I don't know how/if I can to add the DNS record.) Many thanks, Scott
  2. Ok thanks for letting me know. I used a very long and complex password after it was hacked last month so if you have any tips to avoid this again, please let me know.
  3. Hello, Please could the main domain be changed to https://rockyglaciers.org User: rockygl1 Many thanks, Scott
  4. Thanks for this. Help figuring out the load would be appreciated. Looking at the user analytics, there are only a few users so I'm not sure why the load would be so high.
  5. Hello, My account seems to be suspended again. Please could you advise rockygl1 Tommy https://www.rockyglaciers.org/ Many thanks
  6. Hello, Please could you advise why my account was suspended and how I can reactivate it. User: rockygl1 Tommy https://rockyglaciers.org/ Many thanks, Scott
  7. Hello, Please can the following missing donations be allocated to my user account 'rockygl1'. They were made with a different email address. Many thanks $5 Transaction ID: 44244317P66112601 Date: 15 February 2021 $20 Transaction ID: 95168288F0820761S Date: 03 October 2020 $5 Transaction ID: 5DR00311P9255092H Date: April 15, 2019
  8. Hello, is is possible for my account to temporarily be moved to Ricky whist Tommy is rebuilt? My site uses Joomla, User: rockygl1 Many thanks, Scott
  9. User: rockygl1 Transaction ID: 44244317P66112601 Many thanks
  10. Good morning I made a $20 donation on Oct 3rd ID: 97N69090G0781364J Ricky user: rockygl1 Many thanks
  11. Many thanks, I've attached a receipt for the donation. I've signed up on Ricky with the user ID: rockygl1 but I think it's still awaiting creation
  12. Please transfer my account to Ricky Transaction ID: 8GR66553A9036145C User: rockygla Many thanks
  13. It asks for the email address so I was using 'scott@www.rockyglaciers.co.uk' Thanks
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