I have the same problem. Can't log into cPanel despite l/p being correct (the same ones that worked and I never changed them) User: zyxel Server: JohnnySSL Also, I have a problem that I never could send outgoing emails to the Internet, using SMTP or Webmail. The email gets accepted for delivery (by SMTP or Webmail) and I can even send that email to myself (shortly thereafter it appears on my Heliohost's POP server and Webmail) but it never makes it out if it is addressed to any external mail servers (out there on the Internet). Last, but not least, my ping times to the Johnny server are on the order of 100ms but my cPanel load times are on the order of minutes. Why? Is this normal with Johnny?