Thank you...but no invite received. I have checked sp@m folders too. nothing. As mentioned, if you are using the email address on your current records, it is probably one that is stored on Stevie...and strangely enough those are all dead due to the disk crash your side so I am not getting any email from my domain on your system. (that has been a case for over a month) When you offered tar backups of data recovered on Stevie, you asked us to login with an email address originally used to open our helio account. I did that and got my data. THAT address is still working and is NOT on Stevie. If you can see that address on my account (starts virtav), please send the invite link to that email address Otherwise can you private message me so I can supply a full current email address for you to send the link/invite too ? I don't wish to publish an email address on a public forum due to sp@m concerns Already you are asking all of us to publish our logon names and domains on a public forum so we can get tech support - that's really not good for any of us from a security point of view This is all personal data that needs to remain confidential between you and the user, no-one else. Thanks for your help