Then, if it's just an error relating to the DDoS, there's not much anyone can do, in my opinion. Unless the root admin buys a super expensive firewall, and wastes $1000+ p/month. That's won't offer a guarentee. Just wait it out until the attack has finished.
djbob person.. nosey question; on average how long do the attacks last? Do the IP's have a similar stringed IP? Throughout all the recent attacks? Tell me to shut up, if I'm being too nosey.