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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]

Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    5.3k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    1k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    5.7k
    posts

9,414 topics in this forum

  1. Heliohost DIG DNS Checker (created by Piotr GRD)

    By Piotr GRD,
    • 8 replies
    • 15.7k views

  2. Contributing to the Wiki

    By Bailey,   
    • 0 replies
    • 3.8k views

  3. Free Domain Requests (400 Posts Required)

    By wolstech,
    • 0 replies
    • 6.4k views

  4. Requesting update of payment method

    By nhoj,
    • 1 reply
    • 18 views

  5. Paypal payment page error for VPS

    Topic was moved to forum Escalated Requests

  6. [Solved] Morty top up?

    By beporter,
    • 4 replies
    • 62 views

  7. [Solved] I want to add a domain name to my account

    By samdav,
    • 7 replies
    • 92 views

  8. [Solved] Add new domain please

    By pokemonwawi,
    • 1 reply
    • 27 views

  9. [Solved] Reset host to default

    By sat4all,
    • 1 reply
    • 28 views

  10. Multiple account

    By alchimistofcrypt,
    • 1 reply
    • 24 views

  11. [Solved] CHANGE MY DOMAIN NAME

    By merakhataml,
    • 3 replies
    • 58 views

  12. ADD DOMAIN AND SUBDOMAINS PLEASE

    By brunomanoelfb,
    • 0 replies
    • 31 views

  13. [Solved] ADD DOMAIN PLEASE

    By osmaralvarez6911,
    • 1 reply
    • 40 views

  14. [Solved] Plesk mobile app error

    By piyushukani,
    • 3 replies
    • 58 views

  15. 504 Gateway Time-out

    By marvelousaare,
    • 2 replies
    • 49 views
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