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Support FAQ [READ THIS FIRST] Click here to read the Support FAQ


Suspended and Queued Accounts

If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

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  • 9,512 replies
[Solved] Account Archived - last post by Byron

Escalated Requests

Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

  • 2,434 topics
  • 16,841 replies
Is ffmpeg installed on Rick... - last post by Byron

Blocked IPs

If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

  • 403 topics
  • 734 replies
[Solved] please unblock my... - last post by repo

Email Support

Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

  • 1,071 topics
  • 3,159 replies
[HH#712272] Remote MySQL No... - last post by wolstech

Free Domain Requests

You may request a free top-level domain name here.

  • 19 topics
  • 74 replies
Domain Name Request: ecodec... - last post by Bailey

Wiki Access Requests

  • 24 topics
  • 63 replies
Request for Wiki Access: as... - last post by ashflazr

Server Move Requests

Request that your account be moved here.

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