Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] Suspended: ktung - last post by wolstech](https://www.helionet.org/index/uploads/profile/photo-thumb-5535.png?_r=0)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#301193] move servers - last post by Krydos](https://www.helionet.org/index/uploads/profile/photo-thumb-12743.jpg?_r=1466574945)
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Server Move RequestsRequest that your account be moved here. |
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Pinned
Free Domain Requests (400 Posts Required)Started by wolstech, 01 Oct 2018 |
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Pinned
Wiki Access RequestsStarted by wolstech, 01 Oct 2018  Wiki Access, Wiki
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Pinned
HelioHost Server Monitor (created by Piotr GRD)Started by Piotr GRD, 04 Oct 2010 |
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Pinned
Heliohost DIG DNS Checker (created by Piotr GRD)Started by Piotr GRD, 20 Aug 2011 |
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Installing Flarum forumStarted by jenovaon, 13 Jul 2019 |
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[Solved] Account suspendedStarted by theshade310, Yesterday, 02:40 PM |
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![[Solved] Account suspended - last post by theshade310](https://secure.gravatar.com/avatar/08130195588e52e4915d8400ce15fc2e?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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[Solved] Java shows as Enabled, but JSP pages are not renderingStarted by nox, 11 Jul 2019 |
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![[Solved] Java shows as Enabled, but JSP pages are not rendering - last post by nox](https://www.helionet.org/index/uploads/profile/photo-thumb-158444.jpg?_r=1539956149)
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Php mail() function not working?Started by roguitar, 11 Jul 2019 mail(), mail, mail function, php and 3 more...
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[Solved] Requesting Tomcat on rickyStarted by pete20r2, 11 Jul 2019 |
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[Solved] WHM LoginStarted by ugsec, 11 Jul 2019 |
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![[Solved] WHM Login - last post by ugsec](https://secure.gravatar.com/avatar/9e875ef9c17987ad3a4651434cdce63b?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Django not workingStarted by izmtky, 10 Jul 2019 django, python
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unable to change php versionStarted by aniruddh, 04 Jul 2019 |
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[Solved] Is johnny down?Started by chadp34, 09 Jul 2019 |
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[Solved] delete forum accountStarted by Guest_merch_* , 09 Jul 2019 |
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[Solved] 500 Internal Server ErrorStarted by llmlazad, 09 Jul 2019 |
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![[Solved] 500 Internal Server Error - last post by sohamb03](https://www.helionet.org/index/uploads/profile/photo-thumb-171630.jpg?_r=1550217172)
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