Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] [Suspended]JYen83 - last post by jyen83](https://secure.gravatar.com/avatar/a9a9ceb63e4eada19c1fc785c9b48641?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#113280] Donation - last post by HelioHost](https://www.helionet.org/index/uploads/profile/photo-33567.png?_r=1466575115)
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Free Domain RequestsYou may request a free top-level domain name here. |
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Wiki Access Requests |
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Server Move RequestsRequest that your account be moved here. |
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Pinned
HelioHost Server Monitor (created by Piotr GRD)Started by Piotr GRD, 04 Oct 2010 |
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Pinned
Heliohost DIG DNS Checker (created by Piotr GRD)Started by Piotr GRD, 20 Aug 2011 |
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Tommy is DownStarted by mrj, Today, 08:15 AM |
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[Solved] mod_deflate seems not working for meStarted by mrj, 19 Sep 2018 |
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[Solved] My website isn't workingStarted by skooble, 22 Sep 2018 |
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![[Solved] My website isn't working - last post by Luigi123](https://www.helionet.org/index/uploads/profile/photo-thumb-96430.jpg?_r=0)
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Account suspendedStarted by bhatakee, 22 Sep 2018 |
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Problem with accessStarted by mattia95, 22 Sep 2018  account, suspension
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Suspended? Not really!Started by dl5ark1, 22 Sep 2018 |
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please unarchive my account，thanks.Started by nanseqv, 21 Sep 2018 |
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Databases and Users in phpMyAdminStarted by ardent, 18 Sep 2018 phpmyadmin, databases, users
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Remote sql problemStarted by padje, 27 Mar 2018 |
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Request to connect addon domain - surajkumar.cfStarted by surajban, 18 Sep 2018 |
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HELIOHOST IS THE BIGGEST LOAD OF BULL EVERStarted by repo, 18 Sep 2018 |
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Remote connection with PostgreSQLStarted by fjmduran, 18 Sep 2018 |
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Request to install thread on tommyStarted by bhatakee, 18 Sep 2018 |
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