Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] suspended:adefeb23 - last post by adefeb23](https://secure.gravatar.com/avatar/b98621c6a196473b6c3ccd10e7e21f7d?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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![[Solved] IP Blocked - last post by Luigi123](https://www.helionet.org/index/uploads/profile/photo-thumb-96430.jpg?_r=0)
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#146869] Account Deactiv... - last post by Bailey](https://secure.gravatar.com/avatar/ca3a62c58584f1af6e66e0d61688c181?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Free Domain RequestsYou may request a free top-level domain name here. |
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Wiki Access Requests |
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Server Move RequestsRequest that your account be moved here. |
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![[Solved] Cannot acces my acount - last post by dowoar](https://secure.gravatar.com/avatar/02aa3604d68bfb2a47400f9690776577?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
![[Solved] Reset File Manager Files - last post by gupta](https://secure.gravatar.com/avatar/2316e88f9c6f696e296d47a44d494353?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
![[Solved] Unarchive my account - last post by great1](https://secure.gravatar.com/avatar/45fdfa4f170f22ef6c7ac2a7ec8bffcc?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
