Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] Suspended: retrac78 - last post by retrac78](https://secure.gravatar.com/avatar/3c4702038e4a57f22000e9de2879c6bb?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#903292] Unable to reset... - last post by wolstech](https://www.helionet.org/index/uploads/profile/photo-thumb-5535.png?_r=0)
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Server Move RequestsRequest that your account be moved here. |
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Pinned
HelioHost Server Monitor (created by Piotr GRD)Started by Piotr GRD, 04 Oct 2010 |
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Pinned
Heliohost DIG DNS Checker (created by Piotr GRD)Started by Piotr GRD, 20 Aug 2011 |
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Pinned
Free Domain Requests (400 Posts Required)Started by wolstech, 01 Oct 2018 |
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Pinned
Wiki Access RequestsStarted by wolstech, 01 Oct 2018  Wiki Access, Wiki
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Some errorsStarted by Absolutely, Today, 02:27 PM page, ssl
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[Solved] SSL not configured problem.Started by moneybrz, Today, 05:44 AM |
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Imagemagick supportStarted by Hitmaker, Yesterday, 12:17 PM |
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Paying for VPS with Credit CardStarted by alim1496, 04 Jul 2020 |
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mysql database cannot connect in jsp with java accessStarted by harshit2, 04 Jul 2020 |
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Ensure dependencies Gem process failedStarted by theblock, 04 Jul 2020 |
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[Solved] Registration on Tommy rejectedStarted by TheJSCode, 16 Jun 2020 |
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Kind Request Of Installing PHP module IncovStarted by pangenis, 04 Jul 2020 |
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[Solved] Reactivate Lily accountStarted by nmesisca, 03 Jul 2020 |
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[Solved] 500 server internal problemStarted by ujwalbha, 02 Jul 2020 error, servererror
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![[Solved] 500 server internal problem - last post by BlueyEmperor](https://www.helionet.org/index/uploads/profile/photo-thumb-176482.png?_r=1566708400)
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Special FTP account lost passwordStarted by bloodwii, 01 Jul 2020 |
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