Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] Unarchive Account - last post by Krydos](https://www.helionet.org/index/uploads/profile/photo-thumb-12743.jpg?_r=1466574945)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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![[Krydos] Missing PHP librar... - last post by flazepe](https://www.helionet.org/index/uploads/profile/photo-thumb-156899.png?_r=1577388306)
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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![[Solved] Please unblock Crayon - last post by wolstech](https://www.helionet.org/index/uploads/profile/photo-thumb-5535.png?_r=0)
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#668707] Re: Thanks for... - last post by herve](https://secure.gravatar.com/avatar/a869a12dbacd770bbdc3ec43210d0295?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Server Move RequestsRequest that your account be moved here. |
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Pinned
Contributing to the WikiStarted by Bailey, 07 Jan 2021  Wiki
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Pinned
HelioHost Server Monitor (created by Piotr GRD)Started by Piotr GRD, 04 Oct 2010 |
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Pinned
Heliohost DIG DNS Checker (created by Piotr GRD)Started by Piotr GRD, 20 Aug 2011 |
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Pinned
Free Domain Requests (400 Posts Required)Started by wolstech, 01 Oct 2018 |
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[Krydos] Missing PHP libraries on Ricky serverStarted by maurobio, Today, 12:41 AM |
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![[Krydos] Missing PHP libraries on Ricky server - last post by maurobio](https://www.helionet.org/index/uploads/profile/photo-thumb-173324.gif?_r=1621212264)
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[Solved] Unarchive AccountStarted by ninjasr, Yesterday, 07:36 PM unarchive
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[Solved] Unarchive accountStarted by tdrfiles, Yesterday, 05:44 PM unarchive, account and 1 more...
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![[Solved] Unarchive account - last post by Byron](https://www.helionet.org/index/uploads/profile/photo-thumb-3265.gif?_r=0)
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[Solved] Unarchive AccountStarted by ray1, Yesterday, 05:01 PM |
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[Krydos] enabling remote accessStarted by bhupy32, Yesterday, 05:03 PM |
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![[Krydos] enabling remote access - last post by bhupy32](https://www.helionet.org/index/uploads/profile/photo-thumb-190639.jpg?_r=1590950672)
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Moving Account To New ServerStarted by blackcap, 15 May 2021 |
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blocked because of inactivity for certain daysStarted by sriteku1, 15 May 2021 |
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[Krydos] ZipArchive extension is NOT installed on your web server !Started by maki2nd, 15 May 2021 |
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![[Krydos] ZipArchive extension is NOT installed on your web server ! - last post by maki2nd](https://secure.gravatar.com/avatar/3c1e9f9cbdd9f819f1e81ab9a6f6f0ca?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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My website files deleted on TommyStarted by seintitus, 14 May 2021 |
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[Solved] Unarchive accountStarted by djsantos, 15 May 2021 |
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[Solved] unarchive accountStarted by johnny6, 15 May 2021 |
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