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Support FAQ [READ THIS FIRST] Click here to read the Support FAQ


Suspended and Queued Accounts

If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

  • 3,721 topics
  • 8,923 replies
Suspended: cdigrutt - last post by wolstech

Escalated Requests

Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

  • 2,372 topics
  • 16,399 replies
Suspended: mfx - last post by mfx

Blocked IPs

If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

  • 334 topics
  • 615 replies
Unblock IP - last post by wolstech

Email Support

Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

  • 978 topics
  • 2,925 replies
[HH#947868] Account login p... - last post by HelioHost

Free Domain Requests

You may request a free top-level domain name here.

  • 18 topics
  • 74 replies
Domain Name Request: ecodec... - last post by Bailey

Wiki Access Requests

  • 24 topics
  • 63 replies
Request for Wiki Access: as... - last post by ashflazr

Server Move Requests

Request that your account be moved here.

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