Customer Service
Support FAQ [READ THIS FIRST]
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Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] Suspended: tarkeshw - last post by wolstech](https://www.helionet.org/index/uploads/profile/photo-thumb-5535.png?_r=0)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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![[Solved] Zlib compression - last post by deveofe](https://secure.gravatar.com/avatar/87afb065362f63e971d869337d7d8fed?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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![[Solved] IP Blocked, Unbloc... - last post by munny](https://secure.gravatar.com/avatar/cc2f5778183e79601a6c178dad5d0f40?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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Server Move RequestsRequest that your account be moved here. |
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Pinned
Heliohost DIG DNS Checker (created by Piotr GRD)Started by Piotr GRD, 20 Aug 2011 |
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Pinned
HelioHost Server Monitor (created by Piotr GRD)Started by Piotr GRD, 04 Oct 2010 |
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Pinned
Free Domain Requests (400 Posts Required)Started by wolstech, 01 Oct 2018 |
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Pinned
Wiki Access RequestsStarted by wolstech, 01 Oct 2018  Wiki Access, Wiki
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Can't connect to my database on Johnny after password changeStarted by munny, Today, 02:43 PM database, connection, password and 2 more...
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wordpress with parked domain (aka alias)...Started by masavini, Today, 10:43 AM wordpress, parked domain
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Account suspended and recovered but now I can't loginStarted by munny, Yesterday, 11:38 AM suspension, suspended, login and 1 more...
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[Solved] Tommy invitation expiredStarted by francodn, Yesterday, 08:51 PM |
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Um... I'm not sure what happened but...Started by guntxjak, Yesterday, 02:26 PM |
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[Solved] Invalid LoginStarted by xohmz, 15 Feb 2020 |
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![[Solved] Invalid Login - last post by xohmz](https://secure.gravatar.com/avatar/91b13e5a3739a4a95117038f96f6dd4c?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Johnnie MySQL server down?Started by smartltn, 16 Feb 2020 |
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PythonStarted by getjar, 16 Feb 2020 |
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Open Remote ConnectionStarted by trrp, 16 Feb 2020 |
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[Flask] /path is becoming /flask.wsgi/pathStarted by rik61072, 15 Feb 2020 flask, python, johnny
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![[Flask] /path is becoming /flask.wsgi/path - last post by rik61072](https://secure.gravatar.com/avatar/51580933eeff86aef056c5725dbfe4b2?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Flask error [.htaccess ?]Started by nutra, 11 Feb 2020 |
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![Flask error [.htaccess ?] - last post by nutra](https://secure.gravatar.com/avatar/87be15085b01d1c81ffdc4244453a7e8?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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