Customer Service
Support FAQ [READ THIS FIRST]
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Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] Suspended: f.shara... - last post by Krydos](https://www.helionet.org/index/uploads/profile/photo-thumb-12743.jpg?_r=1466574945)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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![[Krydos] Request- Installin... - last post by Jxoshh](https://secure.gravatar.com/avatar/568d7f61f7b6a97e7272bef1aa59bdda?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#359627] cpanel error - last post by HelioHost](https://www.helionet.org/index/uploads/profile/photo-33567.png?_r=1466575115)
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Server Move RequestsRequest that your account be moved here. |
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Pinned
[OPEN] Pooks Christmas Free Tommy Move Event!Started by pooks, 11 Oct 2019 |
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![[OPEN] Pooks Christmas Free Tommy Move Event! - last post by pooks](https://www.helionet.org/index/uploads/profile/photo-thumb-169031.png?_r=1571800361)
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Pinned
Heliohost DIG DNS Checker (created by Piotr GRD)Started by Piotr GRD, 20 Aug 2011 |
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Pinned
HelioHost Server Monitor (created by Piotr GRD)Started by Piotr GRD, 04 Oct 2010 |
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Pinned
Free Domain Requests (400 Posts Required)Started by wolstech, 01 Oct 2018 |
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Pinned
Wiki Access RequestsStarted by wolstech, 01 Oct 2018  Wiki Access, Wiki
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[Krydos] Request- Installing mcryptStarted by Jxoshh, Today, 03:00 AM |
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Domain woes (Johnny)Started by pooks, Yesterday, 09:52 AM |
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Simple python 3 script who create an index.html non/cgiStarted by hamdyaea, 10 Dec 2019 |
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Java Websocket Connection FailureStarted by hhdavidh, 09 Nov 2019 websocket, java, johnny and 7 more...
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Request - Install libbz2-devStarted by fernd883, 09 Dec 2019 |
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Adding freenom domainStarted by denisd3d, 08 Dec 2019 |
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remote access for PostgreSQLStarted by burnie, 08 Dec 2019 |
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Mbstring php extensionStarted by pranavji, 08 Dec 2019 |
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VPS Questions - thinking of buyingStarted by rebal155, 07 Dec 2019 |
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[Solved] VPS HostingStarted by rebal15, 06 Dec 2019 |
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