Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] i need serious hel... - last post by wolstech](https://www.helionet.org/index/uploads/profile/photo-thumb-5535.png?_r=0)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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![[Solved] Account Archived:y... - last post by bnny](https://www.helionet.org/index/uploads/profile/photo-thumb-153292.jpg?_r=1555353741)
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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![[Solved] IP Blocked - last post by sohamb03](https://www.helionet.org/index/uploads/profile/photo-thumb-171630.png?_r=1564055548)
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#412095] Change Domain Name - last post by HelioHost](https://www.helionet.org/index/uploads/profile/photo-33567.png?_r=1466575115)
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Server Move RequestsRequest that your account be moved here. |
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![[Solved] wcats.tk is not forwarding to heliohost - last post by snowm](https://www.helionet.org/index/uploads/profile/photo-thumb-168878.png?_r=1568581817)
![[Solved] Waiting For Tommy - last post by nanyolo](https://secure.gravatar.com/avatar/fcc59fd52024cc2c7b1567c8a20bf1ae?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
![[Solved] Ricky offline - last post by mirandat](https://www.helionet.org/index/uploads/profile/photo-thumb-100908.jpg?_r=1483723977)
