Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
|
Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
|
![[Solved] Suspended: nomads - last post by wolstech](https://www.helionet.org/index/uploads/profile/photo-thumb-5535.png?_r=0)
|
|
|
Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
|
![[Solved] Login reminder (2F... - last post by Krydos](https://www.helionet.org/index/uploads/profile/photo-thumb-12743.jpg?_r=1466574945)
|
|
|
Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
|
![[Solved] Unblock my IPs - last post by jordanks](https://secure.gravatar.com/avatar/6a852bb949744d39e4a3559c0fd12237?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
|
|
|
Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
|
|
|
Server Move RequestsRequest that your account be moved here. |
|
|
Pinned
Free Domain Requests (400 Posts Required)Started by wolstech, 01 Oct 2018 |
|
|
||
Pinned
Wiki Access RequestsStarted by wolstech, 01 Oct 2018  Wiki Access, Wiki
|
|
|
||
Pinned
HelioHost Server Monitor (created by Piotr GRD)Started by Piotr GRD, 04 Oct 2010 |
|
|
||
Pinned
Heliohost DIG DNS Checker (created by Piotr GRD)Started by Piotr GRD, 20 Aug 2011 |
|
|
||
OVH domain redirection to Tommy serverStarted by gringoh, Yesterday, 02:49 PM domain redirection ovh
|
|
|
||
[Solved] archivedStarted by ivinc, Yesterday, 02:27 AM |
|
![[Solved] archived - last post by Byron](https://www.helionet.org/index/uploads/profile/photo-thumb-3265.gif?_r=0)
|
||
[Solved] Over 3 min for loading my index pageStarted by gioller, 12 Jan 2019 |
|
|
||
[Solved] account name changeStarted by zaldivar, 15 Jan 2019 username tommy freeup
|
|
![[Solved] account name change - last post by zaldivar](https://secure.gravatar.com/avatar/47db7f24c72af1fbb46c4a024be076ee?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
|
||
|
run a composer commandStarted by medb25, 13 Jan 2019 |
|
|
|
|
|
Access to Asp.net 4.6 on TommyStarted by fedack, 11 Jan 2019 |
|
|
|
back db from command line give access deniedStarted by rohanawaw, 11 Jan 2019 mysql backup
|
|
|
||
Can't Addon New DomainsStarted by weet94, 10 Jan 2019 |
|
|
||
Unable to log in to HeliohostStarted by bigfeet4, 10 Jan 2019 |
|
|
||
What's the security situation with cpanel?Started by DmC, 09 Jan 2019 |
|
|
||
[Solved] Kill ProcessesStarted by devad, 09 Jan 2019 |
|
|
