Customer Service
Support FAQ [READ THIS FIRST]
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Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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![[Krydos] Page is not workin... - last post by fuzmic](https://www.helionet.org/index/uploads/profile/photo-thumb-123505.gif?_r=1503202326)
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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![[Solved] Unblock my IP please - last post by mci37](https://secure.gravatar.com/avatar/5c8ae045fdc5f82986b7ecdc474cb9f3?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#744742] De Domein dhts.... - last post by yikes](https://secure.gravatar.com/avatar/809fa099af808fc9673557bb841146bc?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Server Move RequestsRequest that your account be moved here. |
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Pinned
HelioHost Server Monitor (created by Piotr GRD)Started by Piotr GRD, 04 Oct 2010 |
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Pinned
Heliohost DIG DNS Checker (created by Piotr GRD)Started by Piotr GRD, 20 Aug 2011 |
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Pinned
Free Domain Requests (400 Posts Required)Started by wolstech, 01 Oct 2018 |
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Pinned
Wiki Access RequestsStarted by wolstech, 01 Oct 2018  Wiki Access, Wiki
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Django+Python on TommyStarted by sopython, 20 Mar 2020 |
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Change domainStarted by nachotds, Yesterday, 11:12 PM |
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[Solved] Queued: ananthu0Started by ananthu0, Yesterday, 03:16 PM queued
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[Solved] Can't (re-)connect domain to my accountStarted by stacey, 28 Mar 2020 |
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I can not connect from Filezilla ftp serverStarted by anwar98, Yesterday, 08:52 AM |
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Server move request URGENTStarted by nimeshk, Yesterday, 01:56 AM |
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Adding Domain name errorStarted by Ja23, 29 Mar 2020 |
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[Solved] Tommy - Nodesjs + Puppeteer - Error "Incomplete response received from application"Started by paladino, 28 Mar 2020 |
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![[Solved] Tommy - Nodesjs + Puppeteer - Error "Incomplete response received from application" - last post by paladino](https://secure.gravatar.com/avatar/1e1cac0115c3a4c76780bc99b73300e9?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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[Krydos] Postgresql remote access requestStarted by kidus, 29 Mar 2020 |
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[Solved] Subdomains or 2 accounts thinking by greedy userStarted by hrts, 26 Mar 2020 |
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![[Solved] Subdomains or 2 accounts thinking by greedy user - last post by hrts](https://secure.gravatar.com/avatar/9a166ef30115b25b1a7cf44019ca8aa3?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Tommy Internal Server Error 500Started by nexeu, 28 Mar 2020 Tommy, Inter Server Error 500
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