Jump to content

Customer Service

Support FAQ [READ THIS FIRST] Click here to read the Support FAQ


Suspended and Queued Accounts

If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

  • 4,545 topics
  • 11,015 replies
[Solved] Suspended: tarkeshw - last post by wolstech

Escalated Requests

Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

  • 3,269 topics
  • 21,982 replies
[Solved] Zlib compression - last post by deveofe

Blocked IPs

If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

  • 662 topics
  • 1,245 replies
[Solved] IP Blocked, Unbloc... - last post by munny

Email Support

Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

  • 1,664 topics
  • 5,131 replies
[HH#956757] Slow site? - last post by wolstech

Server Move Requests

Request that your account be moved here.

  • 26,919 Hits

  • Please log in to post a topic
  Topic Started By Stats Last Post Info

  • Please log in to post a topic