Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] Activate dormant a... - last post by Krydos](https://www.helionet.org/index/uploads/profile/photo-thumb-12743.jpg?_r=1466574945)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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![[Solved] Domain Issue - last post by neci](https://secure.gravatar.com/avatar/372adef201746c5fecd4a177a6c0699c?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#772718] donation by Dir... - last post by pooks](https://www.helionet.org/index/uploads/profile/photo-thumb-169031.png?_r=1571800361)
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Server Move RequestsRequest that your account be moved here. |
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Pinned
Jenova's Thanksgiving Free Tommy Move Event!Started by pooks, 11 Oct 2019 |
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Pinned
Heliohost DIG DNS Checker (created by Piotr GRD)Started by Piotr GRD, 20 Aug 2011 |
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Pinned
HelioHost Server Monitor (created by Piotr GRD)Started by Piotr GRD, 04 Oct 2010 |
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Pinned
Free Domain Requests (400 Posts Required)Started by wolstech, 01 Oct 2018 |
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Pinned
Wiki Access RequestsStarted by wolstech, 01 Oct 2018  Wiki Access, Wiki
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Connection ProblemStarted by lightnin, Today, 07:18 AM |
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Java Websocket Connection FailureStarted by hhdavidh, 09 Nov 2019 websocket, java, johnny and 7 more...
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Remote access to PostgreSQLStarted by steven10, Today, 05:41 AM |
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Unable to create MySQL DatabaseStarted by qsgt, Yesterday, 08:16 PM |
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[Solved] My website force suspendedStarted by byeyoubp, Yesterday, 10:49 AM |
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Remote access to PostgreSQLStarted by closer1, Yesterday, 03:32 PM |
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remote access for PostgreSQLStarted by burnie, Yesterday, 01:46 PM |
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[Solved] UnarchivingStarted by lightnin, Yesterday, 12:00 PM unarchiving
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![[Solved] Unarchiving - last post by Byron](https://www.helionet.org/index/uploads/profile/photo-thumb-3265.gif?_r=0)
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upgrade accountStarted by quataofr, Yesterday, 09:46 AM |
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[Solved] Is DKIM enabled when sending email?Started by MauroF, 11 Nov 2019 dkim, email, dns, cpanel
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