Jump to content

Customer Service

Support FAQ [READ THIS FIRST] Click here to read the Support FAQ


Suspended and Queued Accounts

If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

  • 4,398 topics
  • 10,724 replies
[Solved] Suspended: nim1980 - last post by nim1980

Escalated Requests

Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

  • 2,984 topics
  • 20,446 replies
[Solved] XMRig nerfed me (... - last post by devios

Blocked IPs

If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

  • 585 topics
  • 1,083 replies
Tommy Server IP Blocked - last post by Byron

Email Support

Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

  • 1,521 topics
  • 4,545 replies
[HH#220070] unarchive account - last post by Krydos

Server Move Requests

Request that your account be moved here.

  • 25,661 Hits

  • Please log in to post a topic
  Topic Started By Stats Last Post Info

  • Please log in to post a topic