Customer Service
Support FAQ [READ THIS FIRST]
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Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] Suspended: pgarcia - last post by pgarcia](https://www.helionet.org/index/uploads/profile/photo-thumb-194356.png?_r=1596713018)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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![[Krydos] Install python mod... - last post by dhayford](https://secure.gravatar.com/avatar/dc15c21a72d029bff618a2acb2aad172?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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![[Solved] Unblock IP, Please - last post by Luigi123](https://www.helionet.org/index/uploads/profile/photo-thumb-96430.jpg?_r=0)
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#668707] Re: Thanks for... - last post by herve](https://secure.gravatar.com/avatar/a869a12dbacd770bbdc3ec43210d0295?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Server Move RequestsRequest that your account be moved here. |
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Pinned
HelioHost Server Monitor (created by Piotr GRD)Started by Piotr GRD, 04 Oct 2010 |
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Pinned
Heliohost DIG DNS Checker (created by Piotr GRD)Started by Piotr GRD, 20 Aug 2011 |
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Pinned
Free Domain Requests (400 Posts Required)Started by wolstech, 01 Oct 2018 |
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Pinned
Contributing to the WikiStarted by Bailey, 07 Jan 2021  Wiki
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[Solved] I have uploaded my servlet war file, could you please activate it ?Started by nm67, 06 Feb 2018 Java servlet
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[Solved] Fixing VPS rDNSStarted by maicol07, 14 Nov 2020 vps, rdns
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![[Solved] Fixing VPS rDNS - last post by maicol07](https://secure.gravatar.com/avatar/90d77b9fd086b2bd9df5dba66b10ed29?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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[Solved] My website is not workingStarted by sulam, 06 Feb 2021 |
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![[Solved] My website is not working - last post by sulam](https://www.helionet.org/index/uploads/profile/photo-thumb-202429.png?_r=1613602119)
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[Solved] problems installing ssl certificate in subdomainStarted by retrope, 18 Feb 2021 |
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[Inactive] Cannot recieve E-Mail.Started by sarp, 25 Dec 2020 |
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[Solved] Site slow in BrazilStarted by valeriap, 28 Dec 2020 |
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![[Solved] Site slow in Brazil - last post by valeriap](https://secure.gravatar.com/avatar/441520468f83a2668000fb4c0b0f8539?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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[Solved] Main domain not changingStarted by wm654, 21 Dec 2020 |
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![[Solved] Main domain not changing - last post by Krydos](https://www.helionet.org/index/uploads/profile/photo-thumb-12743.jpg?_r=1466574945)
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[Solved] No AutoSSL on Ricky?Started by esn024, 28 Dec 2020 AutoSSL, Ricky, cpanel
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[Solved] WinSCP Auth ErrorStarted by NamelessRumia, 02 Jan 2021 |
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[Solved] Please move account to TommyStarted by yazhnews, 06 Feb 2021 upgrade
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[Solved] war file deploymentStarted by J823, 09 Dec 2020 |
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![[Solved] war file deployment - last post by J823](https://secure.gravatar.com/avatar/5845b1c07a76663e5caf665df74f06e6?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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