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Customer Service

If you're a customer with a problem, you've come to the right place!

This forum is NOT for asking questions about things you don't understand. Use the "Questions" forum above for such issues.

Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ

Subforums

  1. Suspended and Queued Accounts

    If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

    17.8k
    posts

  2. Blocked IPs

    If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

    3k
    posts

  3. Escalated Requests

    Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

    34.8k
    posts

8,220 topics in this forum

  1. [Solved] Add domain name application

    By freepayzz,
    • 1 reply
    • 132 views

  2. [Solved] Question regarding my main daskunk.heliohost.org domain

    By daskunk,
    • 13 replies
    • 357 views

  3. [Solved] Reset password

    By Tyra Misoux,
    • 8 replies
    • 227 views

  4. [Solved] I forgot my account password

    By muneeromran2001,
    • 3 replies
    • 131 views

  5. Reset password for Heliohost

    By drashko,
    • 1 reply
    • 118 views

  6. unable to set another main page, unable to show other web pages

    By aggiornamentijw,
    • 4 replies
    • 175 views

  7. Running Python Script

    By python7575,
    • 0 replies
    • 59 views

  8. [Solved] Cant login to HelioHost

    By zennmachine,
    • 6 replies
    • 224 views

  9. I want to change my password.

    By guessthecase501,
    • 3 replies
    • 199 views

  10. [Solved] Internal Server Error

    By ibra,
    • 7 replies
    • 218 views

  11. [Solved] Request to add an additional domain

    By tetepay,
    • 1 reply
    • 134 views

  12. [Solved] Forgot my password

    By dyfhjub2022,
    • 1 reply
    • 122 views

  13. Setting up a new account on Heliohost

    By TobyParks,
    • 3 replies
    • 160 views

  14. [Solved] I forgot my account password

    By muneeromran2001,
    • 1 reply
    • 130 views

  15. [Solved] Failed Helihost & Plesk Login

    By ebsug,
    • 2 replies
    • 144 views
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