Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] Account Queued - last post by yikes](https://secure.gravatar.com/avatar/809fa099af808fc9673557bb841146bc?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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![[Krydos] Page is not workin... - last post by fuzmic](https://www.helionet.org/index/uploads/profile/photo-thumb-123505.gif?_r=1503202326)
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#107628] Please activate... - last post by Krydos](https://www.helionet.org/index/uploads/profile/photo-thumb-12743.jpg?_r=1466574945)
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Server Move RequestsRequest that your account be moved here. |
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Email servers - not sendingStarted by rebal15, 05 Jan 2020 |
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Not Able to Create New Database in phpMyAdminStarted by studius, 02 Jan 2020 |
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