Customer Service
Support FAQ [READ THIS FIRST]
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Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#668707] Re: Thanks for... - last post by herve](https://secure.gravatar.com/avatar/a869a12dbacd770bbdc3ec43210d0295?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Server Move RequestsRequest that your account be moved here. |
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Asp.net activationStarted by boonwin, 21 Jan 2021 |
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Close forum accountStarted by Guest_adjunct_* , 21 Jan 2021 |
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[Solved] Remote access to MariaDB on LilyStarted by paladino, 20 Jan 2021 |
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![[Solved] Remote access to MariaDB on Lily - last post by Luigi123](https://www.helionet.org/index/uploads/profile/photo-thumb-96430.jpg?_r=0)
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Inactive Account RequestStarted by goke128, 20 Jan 2021 |
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[Krydos] Postgresql database errorStarted by J823, 19 Jan 2021 |
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Ricky down againStarted by esn024, 19 Jan 2021 |
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[Solved] how to get website ipStarted by sclipzy, 19 Jan 2021  help, urgent
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[Inactive] A few errors I sometimes getStarted by esn024, 19 Jan 2021 |
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Site not working.Started by aidanmul, 18 Jan 2021 |
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Archived account requestStarted by ceomega, 18 Jan 2021 |
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[Solved] ricky downStarted by sacredstarfamily, 18 Jan 2021 |
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