Customer Service
Support FAQ [READ THIS FIRST]
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Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] Queued: mci37 - last post by mci37](https://secure.gravatar.com/avatar/5c8ae045fdc5f82986b7ecdc474cb9f3?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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![[Solved] Archived account:... - last post by Luigi123](https://www.helionet.org/index/uploads/profile/photo-thumb-96430.jpg?_r=0)
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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![[Solved] Unblock my IP please - last post by wolstech](https://www.helionet.org/index/uploads/profile/photo-thumb-5535.png?_r=0)
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#279873] Apache2 problem - last post by HelioHost](https://www.helionet.org/index/uploads/profile/photo-33567.png?_r=1466575115)
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Server Move RequestsRequest that your account be moved here. |
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[Solved] Can't connect to local MySQL server through socket '/var/lib/mysql/mysql.sock' (111)Started by reshinaa, 28 Mar 2020 |
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[Solved] cgi-bin EmptyStarted by Zerotrash, 27 Mar 2020 |
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![[Solved] cgi-bin Empty - last post by Zerotrash](https://secure.gravatar.com/avatar/94e46121c60557644faeeba51b088bef?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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[Solved] Error establishing a database connectionStarted by Zerotrash, 26 Mar 2020 |
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[Solved] Tommy /tmp is fullStarted by Piotr GRD, 26 Mar 2020 |
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![[Solved] Tommy /tmp is full - last post by cridus](https://secure.gravatar.com/avatar/f93f568e271add396f16f6356cd77e62?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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[Solved] Move serverStarted by efrenra1, 27 Mar 2020 |
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![[Solved] Move server - last post by Krydos](https://www.helionet.org/index/uploads/profile/photo-thumb-12743.jpg?_r=1466574945)
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Load monitoringStarted by hearts, 21 Mar 2020  Load monitoring
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Error adding domain. Again...Started by ballagyr, 25 Mar 2020 |
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[Solved] HELP! Johnny Database is DOWN!Started by examknow, 24 Mar 2020 |
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[Solved] Create a cron jobStarted by micasa52, 01 Mar 2020 cron jobs
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[Solved] Remote access for postgres pleaseStarted by brettelliot, 22 Mar 2020 |
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![[Solved] Remote access for postgres please - last post by brettelliot](https://secure.gravatar.com/avatar/0c24a0b73ae02be3f89eedb25ee71eaf?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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[Solved] Server Move RequestStarted by grlzrare, 23 Mar 2020 |
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![[Solved] Server Move Request - last post by grlzrare](https://secure.gravatar.com/avatar/b44cf2d9be03ff9f187acbdd3c75b4da?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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No write access to PHP session directoryStarted by capoker, 23 Mar 2020 |
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Server moving requestStarted by capoker, 23 Mar 2020 |
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[Solved] telegram botStarted by h7a378a, 15 Mar 2020 |
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[Krydos] DNS problemStarted by h4ckd0wn, 22 Mar 2020 |
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