Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] Suspended: georgius - last post by georgius](https://secure.gravatar.com/avatar/cd89e2617299336b93ce542ef19bfabb?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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![[Solved] request to restore... - last post by Krydos](https://www.helionet.org/index/uploads/profile/photo-thumb-12743.jpg?_r=1466574945)
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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![[Solved] please unlock ip... - last post by wolstech](https://www.helionet.org/index/uploads/profile/photo-thumb-5535.png?_r=0)
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#444379] About account n... - last post by flazepe](https://www.helionet.org/index/uploads/profile/photo-thumb-156899.jpg?_r=1551360911)
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Server Move RequestsRequest that your account be moved here. |
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![[Solved] Have Serius problem - last post by victord](https://secure.gravatar.com/avatar/c4095baa6e52e3f7e166f71a9b9072ec?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
![[Solved] External connection to database failure - last post by gijonsesale](https://secure.gravatar.com/avatar/812354d509f019cf07ac4d224b8f0b4c?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
![[Solved] INVALID LOGIN - last post by Luigi123](https://www.helionet.org/index/uploads/profile/photo-thumb-96430.jpg?_r=0)
