Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] Suspended - luanreis - last post by luanfrj](https://www.helionet.org/index/uploads/profile/photo-thumb-94198.jpg?_r=1502137903)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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![[Solved] Request for instal... - last post by Krydos](https://www.helionet.org/index/uploads/profile/photo-thumb-12743.jpg?_r=1466574945)
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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![[Solved] Please unblock my IP - last post by flazepe](https://www.helionet.org/index/uploads/profile/photo-thumb-156899.png?_r=1573647585)
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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Server Move RequestsRequest that your account be moved here. |
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Donation to move to TommyStarted by zah773, Yesterday, 04:44 AM |
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Bulk email limitsStarted by lsu, Yesterday, 01:01 AM |
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Donation to Move AccountStarted by mase4340, 16 Nov 2019 |
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Donate to move to TommyStarted by theriotc, 16 Nov 2019 |
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My Johnny account s gone...Started by biggd, 15 Nov 2019 |
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Increase SpaceStarted by AtomicBob, 16 Nov 2019 |
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[Solved] moving to tommyStarted by steven10, 15 Nov 2019 |
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[Solved] I can't login to my Tommy accountStarted by th6, 14 Nov 2019 |
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![[Solved] I can't login to my Tommy account - last post by th6](https://secure.gravatar.com/avatar/5a6584c65374853f0ecb3e7f776d7d1b?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Moving email from old cpanel host to heliohostStarted by TonyK, 14 Nov 2019 |
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[Solved] Unable to create MySQL DatabaseStarted by qsgt, 12 Nov 2019 |
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Request for moving account from JohnnyStarted by impactsa, 14 Nov 2019 |
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[Solved] Missing Disk SpaceStarted by jpl2, 02 Nov 2019 |
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![[Solved] Missing Disk Space - last post by jpl2](https://secure.gravatar.com/avatar/ff8dbb728ef6e5871b41370106ee991e?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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[Solved] Unarchiving Unactive Account.Started by midonao, 14 Nov 2019 |
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[Solved] Request to move to TommyStarted by aereyes5, 14 Nov 2019 |
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Connection ProblemStarted by lightnin, 13 Nov 2019 |
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