Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
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Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
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![[Solved] Suspended: randya - last post by wolstech](https://www.helionet.org/index/uploads/profile/photo-thumb-5535.png?_r=0)
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Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
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![[Solved] Ricky invitation r... - last post by Luigi123](https://www.helionet.org/index/uploads/profile/photo-thumb-96430.jpg?_r=0)
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Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
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![[Solved] Please unbock my IP - last post by fbcsprms](https://secure.gravatar.com/avatar/e5f2dad413721d42c46affcc44ea5514?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
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![[HH#583221] Re: Can't l... - last post by sohamb03](https://www.helionet.org/index/uploads/profile/photo-thumb-171630.png?_r=1564055548)
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Server Move RequestsRequest that your account be moved here. |
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[Solved] Johnny it is downStarted by thorast, 17 Aug 2019 |
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New Ricky AccountStarted by pmtech, Yesterday, 03:03 AM |
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Temp move to Ricky until Tommy is fixedStarted by robev, Yesterday, 02:10 AM |
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engorpk2 : Primary DomainStarted by engorgpk, 17 Aug 2019 |
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Request for Ricky invitationStarted by maicol07, 17 Aug 2019 |
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Invitation RequestStarted by chanders, 17 Aug 2019 |
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Remove DNS entries from DNS clusterStarted by khymaweb, 17 Aug 2019 |
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[Solved] Backups not found on both panther1 and panthers usernameStarted by snowm, 17 Aug 2019 |
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![[Solved] Backups not found on both panther1 and panthers username - last post by snowm](https://secure.gravatar.com/avatar/657c93fb19740902b2a8e7e47cc0fc80?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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[Solved] Tommy backup not foundStarted by clchaz, 17 Aug 2019 |
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![[Solved] Tommy backup not found - last post by clchaz](https://secure.gravatar.com/avatar/923324dddfcf00b67538000cea18b1fa?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
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Change the associated emailStarted by vidial, 17 Aug 2019 |
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[Solved] I need my backup please.Started by jenovaon, 17 Aug 2019 |
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![[Solved] I need my backup please. - last post by flazepe](https://www.helionet.org/index/uploads/profile/photo-thumb-156899.png?_r=1561952812)
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DonationStarted by jude999, 17 Aug 2019 |
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Donation queryStarted by sajid92, 02 Aug 2019 |
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Request to install python packages on Ricky (after Tommy's failure)Started by victorar, 16 Aug 2019 |
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[Solved] Another DNS entry to removeStarted by thorast, 16 Aug 2019 |
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