Customer Service
Support FAQ [READ THIS FIRST]
Click here to read the Support FAQ
Subforums
|
Suspended and Queued AccountsIf your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you. |
|
|
|
|
Escalated RequestsAny issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled. |
|
![[Krydos] Move to Tommy Request - last post by dart](https://secure.gravatar.com/avatar/f4626d1d8d7bbc53fe50c2cf6957995a?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
|
|
|
Blocked IPsIf your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked. |
|
|
|
|
Email SupportUsers who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled. |
|
![[HH#668707] Re: Thanks for... - last post by herve](https://secure.gravatar.com/avatar/a869a12dbacd770bbdc3ec43210d0295?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
|
|
Server Move RequestsRequest that your account be moved here. |
|
|
HelioHost Subdomain?Started by anandra1, 15 Apr 2021 |
|
|
||
[Solved] DatabaseStarted by tobiasem, 15 Apr 2021 |
|
![[Solved] Database - last post by Jenova](https://secure.gravatar.com/avatar/a85049476d5c3d62be09a5d774468272?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
|
||
|
[Krydos] Slow VPSStarted by badrihippo, 14 Apr 2021 |
|
|
|
|
|
[Krydos] Remote Access to POstgreSQLStarted by miguelvc, 12 Apr 2021 |
|
![[Krydos] Remote Access to POstgreSQL - last post by miguelvc](https://secure.gravatar.com/avatar/35031521f8c8048a73f0cfa50350d61d?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
|
|
[Solved] Delete account (script not working)Started by Guest_vrnc_* , 07 Mar 2021 |
|
|
||
[Solved] Can't use express in NodeJs app (Tommy)Started by goochy13, 17 May 2020  tommy, node, express
|
|
![[Solved] Can't use express in NodeJs app (Tommy) - last post by olstouna](https://secure.gravatar.com/avatar/ac603fe03dcff1c9869afa1368378467?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
|
||
|
|
gettext requiredStarted by tdarkwik, 09 Apr 2021 |
|
|
|
|
|
Please help me move from Ricky to Tommy server, I paid $2,25Started by gintokki, 08 Apr 2021 |
|
|
|
Delete Rickey Account: callebadStarted by callebad, 05 Apr 2021 |
|
|
||
|
|
numba modStarted by gatekeeper, 06 Apr 2021 |
|
|
|
|
|
PSQL remote accessStarted by arxiv, 07 Apr 2021 |
|
|
|
|
|
asp.net and postgresql setupStarted by zorro, 06 Apr 2021 |
|
|
|
|
|
Install Python LibraryStarted by amserver, 06 Apr 2021 |
|
|
|
 |
[Solved] Open port 15071 for outgoing Redis connectionStarted by alaister, 05 Apr 2021 |
|
![[Solved] Open port 15071 for outgoing Redis connection - last post by alaister](https://secure.gravatar.com/avatar/ded77e4af460f016feaee07cb9f5e1bd?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
|
|
[Solved] Sessions on TommyStarted by azclubco, 04 Apr 2021 |
|
![[Solved] Sessions on Tommy - last post by azclubco](https://secure.gravatar.com/avatar/5bc9a9864a23f763d104bd364744e3f0?s=100&d=https%3A%2F%2Fwww.helionet.org%2Findex%2Fpublic%2Fstyle_images%2Fhelionet%2Fprofile%2Fdefault_large.png)
|
