Jump to content

Customer Service

Support FAQ [READ THIS FIRST] Click here to read the Support FAQ


Suspended and Queued Accounts

If your account has either been wrongly suspended or queued, then please create a new topic in this forum and a support administrator will assist you.

  • 4,235 topics
  • 10,337 replies
[Solved] suspended account - last post by wolstech

Escalated Requests

Any issues that need to be dealt with by the Root Admin will be moved here. Direct posting is disabled.

  • 2,632 topics
  • 17,978 replies
[Solved] My account got sus... - last post by Byron

Blocked IPs

If your IP address gets blocked by the server due to failed login attempts, you can post here to ask that it be unblocked.

  • 522 topics
  • 932 replies
Unlock my ip - last post by Byron

Email Support

Users who wish to receive support via email can send their emails to support@heliohost.org and they will automatically be posted here for our volunteers to respond to. Direct posting is disabled.

  • 1,360 topics
  • 3,913 replies
[HH#563555] Office 365 PHIS... - last post by Luigi123

Server Move Requests

Request that your account be moved here.

  • 24,036 Hits

  • Please log in to post a topic
  Topic Started By Stats Last Post Info

  • Please log in to post a topic